Tag Archives: #ConflictOfInterest

2017: Bruce McAllister may have been sexually abusing exchange students for several years

https://i0.wp.com/www.mugshotsnow.com/fl/9-hernando-county/full/43320722-bruce-mcallister.jpg
Bruce R McAllister HCSO17MNI001480 from mugshotnow.com

Sexual predators come in all shapes and sizes. Discovering one is often a matter of chance, as was the case when a complaint was made to Florida Department of Children and Families. People around them often find it difficult to believe that the abuser could possibly have done what they are accused of doing. Some of them are pillars of their societies. Such is the case with Bruce McAllister from Brooksville, Florida.

Bruce McAllister is 68 years old and married to the principal of Hernando Christian Academy. Cathy McAllister is currently on administrative leave. Bruce was a volunteer at the Hernando Christian Academy McAllister where he “assisting in the physical therapy training of athletes” by giving massages. After the school were contacted by investigators they fired him. He was also a volunteer with the Hernando Sheriff’s Office until his arrest. Until the investigation began, McAllister was considered a pillar of his society.

Hernando Christian Academy is a private Christian school in Brooksville, Florida. They welcome foreign exchange students into their school and the homes of their students’ parents as an opportunity to be missionaries “to share the love of Jesus Christ in your own home“. Foreign exchange organizations, such as Three Way International, find host-families through the Academy. Each family can (but do not have to) receive $600 per student to offset their expenses. They are asked twice about criminal background and/or sexual misconduct.

Cathy and Bruce McAllister began hosting foreign exchange students in their home in 2006 and have been part of the Hernando Christian Academy exchange program since. Bruce McAllister has had contact with many more boys in his role as what he claimed “a physical therapist and an expert in sports medicine”. From what the investigators have uncovered, he groomed the boys actively from the time exchange students arrived in September of the school-year by using his position as an assistant with the school teams. The first case was from 2006, the year the McAllister’s began hosting and the police believe it is likely that there are several potential victims. In addition to sexual massages, McAllister also served the boys alcohol.

Bruce R. McAllister was arrested May 11, 2017 by the Hernando Sheriff’s Department and charged with with five counts of sexual battery by a custodian of a person between the ages of 12 and 18 years old, and 27 counts of battery. His victims, this year, were from different European countries. Bail was set at $77000. After he was released on bail, Bruce and Cathy left the area without notifying authorities, but were picked up by The Indian River County Sheriff’s Office. Bruce R. McAllister is now considered a flight risk.

If you have something to report regarding Bruce R. McAllister of Hernando Christian Academy in Brooksville, Florida, PLEASE contact Detective Pasternak at (352) 540-3800, or contact Crime Stoppers at 1-866-990-TIPS and hernandocountycrimestoppers.com.

Reblogged: 2011/2012 STS EXPERIENCE (CANADA)

Translation of: 2011/2012 STS KOKEMUS (CANADA)

The Helsinki District Court sentenced STS Kielimatkat to refund €6.505 (US$7.105) to Finnish Salla Rautiola due to unfair dismissal and numerous other breaches of contract in their exchange student program.
Sallas case has been mentioned and partly presented in MOT documentary, «Vaihto-oppilas heitteillä«, «Exchange student neglect exposed». Let Salla’s exchange experience be a warning about what an exchange student year can be like in reality.

STS provided the host family information in July 2011, one month before the departure date, but withheld the information they had received the day before from STS CANADA that STS could not fulfill the French-speaking program. Instead, Salla would have to be placed with an English-speaking family.

IN CANADA:

As a host family, STS had chosen a 62-year old single Jamaican immigrant who for the most part socialized with her own relatives and culture and who spoke only Jamaican creole. The Canadian life-style or traditions were not present in any way in her filthy and moldy house. In the Helsinki District Court, as STS witness, a former male exchange student, who had lived in the same house a couple of years earlier, told the court that the host mother never cleaned. He witnessed that it was his and another exchange student’s responsibility to clean the house. At that time there was still a vacuum cleaner in the house. During Sallas stay there was no vacuum cleaner in a house with wall-to-wall carpet. This witness also told the court how the basement was used as a living room where they watched TV and used the computer. STS Finland country manager, Mira Silvonen, continued insisting that the condition of the home was suitable for an allergic person and gave up to seven different explanations (move, cellar, store etc.) for the pictures Salla had taken of the house. The shocked child protection officials in Finland stated that they would not even temporarily place a minor in conditions like that. Responsible for this host family’s approval as a host family for an allergic minor for ten months was area representative Sandra Hanniman/STS Foundation Canada.

Within two months, Salla started to get allergic reactions from all the dust and mold (picture). She could not go to school, but the host mother did not let the school know about Salla’s absence as required, something STS later blamed Salla for and issued her a warning about. Because of her strong allergic symptoms, Salla asked both the host mother and the area representative, Sandra Hanniman, to take her to see a doctor, but the host mother stated that: «The doctors don’t know anything» and the area representative said: «Let’s see».  As parents we had to get the medicine here in Finland and mail them as express to Canada. Instead of helping Salla get to the doctor, STS Canada area director Kim Berry decided to issue a warning to Salla regarding her host mother not informing Salla’s school about her absence. Salla was invited to STS Canada office 14. Nov. 2011. Salla had written a four page complaint about all the problems and failures on STS’ part so far:

  • There was no school placement arranged by STS when Salla arrived. Salla was turned away from Gisele la Londe-school, because they had no knowledge of the exchange student. It took almost a week to arrange a school placement.

  • The host mother left for five days leaving Salla alone with the allergic symptoms. The host mother did not leave any contact information to Salla and strongly forbad Salla to inform STS about her absence.

  • The host mother did not check her mailbox despite Sallas request. Salla had no key to the mail box. The expensive medication we had sent from Finland lay in the mail box nine days before Salla finally got them.

  • The host mothers fierce mood swings raised questions. She could be laughing and dancing by herself, but in an instant lose her temper and throw dishes to the floor. Once Salla saw a ziplock-bag on the kitchen table and the host mother told her not to touch it and that it was marijuana. As parents we became worried about that and asked STS to investigate. Despite the pictures taken of the supposed marijuana bag, STS only threatened to issue another warning to Salla for spreading unfounded rumours. The local representative, also the host mothers best friend, stated that she did not believe it was marijuana. That was all STS did. Case closed. …

The rest of the article may be read at CSFES Norway.

2006 Feb 22: Student Exchange Programs an Unregulated Industry

©Gloucester County Times | By REESA MARCHETTI Staff Writer

Guzel of Sterlitamak, Russia, 15 years old, plays basketball and enjoys running. She likes music, literature and dancing and is in the choir. She has two younger brothers. Her teacher says, “She is rather modest, kind, polite and ready to help others.”

As described in a foreign exchange student agency brochure, inviting a youngster like Guzel to stay in your home may sound like a wonderful way to promote international goodwill and expand your cultural awareness.

But recent problems encountered by a host family in Pittsgrove Township have led many people to wonder who regulates the agencies that bring in these students — and what is the cost, to the families, the students and the school districts.

Gitte Hommelgaard, 18, of Denmark has become the object of controversy since she arrived in Pittsgrove last month to stay with the Pokrovsky family and attend Arthur P. Shalick High School there.

Because the school had recently changed its exchange student policy to require 90 days notice to register a foreign student, Hommelgaard was denied admission. Her host mother, Sandy Pokrovsky, appealed the school board’s decision to the state department of education and won emergency relief to enroll the Danish teen at Schalick.

According to the Council on Standards for International Educational Travel (CSIET), the agency that placed the Danish student should have secured written acceptance from a school official before sending her to the Pokrovsky’s home.

The CSIET, however, is a strictly voluntary system of self-monitoring to which exchange agencies may apply. Adhering to such standards is not legally required in order for an organization to place students from other countries in U.S. schools — and homes.

There are no regulations that control how or when foreign exchange students attend New Jersey’s public schools.

Rich Vespucci, a spokesman at the N.J. Department of Education, said those issues are handled by local boards of education.

“It is a local decision,” Vespucci said. “There aren’t any state regulations that apply to it.”

Nationally, exchange agencies are self-regulated via several voluntary programs. The United States Information Agency (USIA) designates non-profit organizations that meet their requirements, and authorizes them to issue applications for one-year student visas.

The national Association of Secondary School Principals’ CSIET sanctions both non-profit and private agencies who voluntarily submit to their guidelines. Many agencies, such as the Cultural Academic Student Exchange (CASE), which placed Hommelgaard in Pittsgrove, are designated by both the USIA and the CSIET.

Legally, agencies do not have to register with either one in order to arrange student exchanges. Students do not need an agency to get visa applications — they may obtain the visas for themselves, or school principals here or abroad may arrange for the student to get them.

The USIA has a booklet with more than 40 pages of regulations, and operating and financial criteria, that organizations must meet in order to become USIA-designated.

So how does this federal agency monitor its 1,100 exchange programs, of which approximately 70 deal exclusively with high school students? USIA public liaison Bill Reinckens said the only way his office can regulate them is when a complaint is received.

“It is handled on a case by case basis until the situation is resolved,” he said. “We don’t have the staff and resources to be pro-active in our monitoring.

“However, we do a lot more than respond to complaints. We handle the general administration and procedures involved in conducting these exchange programs. As part of this effort, there is constant dialogue and a regular relationship between the USIA and the program organizations we designate.”

Reinckens stressed that contrary to what many of the agencies imply in their advertising, they cannot issue student visas. They are only allowed to supply the application forms.

“The USIA issues application forms that the organizations complete for the participants,” he said. “Then the participants take them to the U.S. consulate in their home country. The students pursue the visas in their country.”

Reinckens suggests that people thinking of hosting an exchange student check with their local better business bureau or department of education. Unlike New Jersey, he said that some states have adopted laws governing exchange agencies.

Various states, among them Washington, Minnesota and California,” he said, “have passed laws and regulations regarding these kinds of organizations.”

According to Reinckens, 23,000 to 25,000 foreign students attend public school in the U.S. annually on J-1 visas, assisted by USIA-designated agencies. One of the provisions of J-1 is that there are no repeat visits allowed.

“Students on a J-1 can be here for a minimum of one semester to a maximum one-year stay,” he said. “There’s another kind called an F student visa, where a student can stay as long as a high school issues an I-20 form. The high school is responsible for issuing that form.

“Another kind of visa is a B-visa, which is a visitors visa for short-term visits. For example, a student may enter the U.S. on a B-visa if they are just going to attend a class for a few weeks.”

* * *

Some of the methods used by exchange agencies to locate and screen host families for foreign students can cause problems for all parties involved.

Robert Bender, the superintendent of the Carneys Point-Penns Grove district said he has been troubled to see ads for host families on telephone poles just prior to the start of the school year.

“That caused part of the problem,” he said. “They didn’t find families until late in the summer. I think it’s a worthwhile program, but they need to find host families first before bringing the students over.

“Once they do that, it will eliminate a lot of concerns the schools have.”

Bender said that although having a foreign student can be a benefit for the school, it is difficult for administrators to prepare for the student’s needs on short notice.

“A foreign student is a living social studies lesson right in the classroom — there’s so much to be gained by our own students,” he said. “But at the end of summer where you have transfer students coming at the last minute, exchange students make it a little more difficult. We need to review their transcripts and find out where they should be placed.

“You want them to be successful when they’re here. If you only have a day or two, that’s not the way we like it to be. It’s better to do this in time to properly place them.”

Danish student Hommelgaard recently got a lesson in the problems school officials have to deal with when placing a student from another country. Although she is 18 and is taking mostly Grade 12 courses, she had to be placed in junior level history when she started classes at Schalick on Wednesday.

“It’s a bit difficult when you don’t know it,” she said. “I know more Danish history than American history.”

According to Bender, a girl from Russia who attended Penns Grove High School last year didn’t work out and ended up going back home.

Penny Tarplin, the Pittsburgh area CASE director, said that it is not unusual to have to place a child as late as August.

“Sometimes a placement falls through,” she said. “In May, the father of a family here had a heart attack and died.

“Or sometimes a student cancels. I’ve been doing this for 24 years and we learn everything the hard way.”

Ads seeking host families by the Pittsburgh CASE organization can be found in locations as diverse as local newspapers to a page on the Internet.

Tarplin said that except in the few states that require police background checks for host families, her organization is not allowed to request them. Instead, she said she relies on her instincts at an in-home interview with all family members, and three letters of recommendation obtained by the host parents.

“A police check has not been necessary so far,” she said.   “We expect the references to take care of that —  someone will spill the beans if there are problems.

“I went to visit a potential family once, and all over their wall, they had guns. Needless to say, we did not place a student with them.”

Ellen Battaglia, who is the president of the national CASE organization based in Middletown, agreed that CASE representatives have to use their “professional experience” to find a safe, compatible match between a student and a host family.

“If a student calls and has the slightest qualms about a family, we take the student out,” she said. “We’ve never had any sexual or physical abuse from the host family.”

John Doty is a member of CSIET’s board of directors, as well as the director of Pacific Intercultural Exchange, a West Coast-based student exchange organization. He agreed that being able to do police checks on potential families would be ideal, but not possible in most cases.

“I would feel more comfortable if we had access to criminal background checks,” he said. “We would love nothing more than to tap into a database to find this out.”

According to Doty, even in areas where host families are required by law to agree to a background check, the cost and length of time it would take — up to six months — can be prohibitive.

“Our program’s application form asks if anyone in the family has ever committed a felony,” he said, “but if you ask and the answer comes back no, what good is it? We have to assume that it’s answered correctly.”

Doty said his agency checks with the schools, as well as asking potential host families for personal references.

“If the school says, I wouldn’t place a student with that family, we listen,” he said. “Our program brought in 20,000 students in the past 20 years and never had any reported abuse.”

Tarpin said that to facilitate the student and family getting along, she holds an orientation meeting within 10 days of the student’s arrival in the United States.

“There usually are little things that are cultural that they have to get used to,” she said.

As a local representative, she is expected to stay in close contact with the student and the family, by phone and in person, to help them through any problems during the student’s stay.

Battaglia said that CASE workers are independent contractors who receive $20 a month for each student they supervise.

* * *

The CASE organization is currently under scrutiny by the USIA and the CSIET for its actions in placing the Danish student with the Pokrovsky family.

“We look for patterns of concern,” said Anne Shattuck, CSIET director of operations. “Is this an isolated incident or is this a pattern? Our standards require written acceptance from the school prior to assigning a student to a family, but there may be extenuating circumstances where a phone call worked.”

Because each organization must reapply annually to be CSIET-designated, the incident will not be considered until the CSIET board’s regular meeting in January, Shattuck said.

Doty said that the majority of companies placing foreign students are not regulated at all.

“The USIA has stringent rules, but for-profit agencies are not regulated,” he said. “There are problems of screening issues because programs don’t have to comply with any standards.”

Doty said that when he helped push for legislation in his home state of California, one of the biggest problems faced was identifying organizations that are not designated by the USIA or CSIET.

“It’s impossible to know how many programs are out there,” he said. “Some are here today and gone tomorrow.

“Part of the problem comes from schools being unaware of the nature of this business. If the schools were more selective and knew what to look for in an exchange program, I think they would be diminishing their potential for problems.”

Doty said that non-designated, for-profit agencies are not necessarily bad.

“Some are excellent and have wonderful reputations,” he said.

Woodstown High School Principal Steve Merckel said being a non-profit agency doesn’t exclude everyone involved in it from making money.

“Non-profit doesn’t mean that the people who head them up don’t get big salaries,” he said.

To some school administrators, the addition of a foreign exchange student to the class rolls can be a culturally enriching experience for the entire student body, but others don’t accept them.

Kathleen Carfagno, administrative assistant to the Gloucester County Superintendent of Schools, said districts differ in their views on exchange students.

“We’ve talked about it with the local principals group. There are some schools, by policy, who say that we are not going to accept them,” she said. “Others say it’s a good opportunity to learn from someone from a foreign country.”

Merckel cited good experiences with students placed by both the 4-H and the Youth for Understanding organizations in the school district.

“They do an excellent job of monitoring students and working with families,” he said. “They usually take families known within the organization. I’ve worked with agencies before that don’t screen the kids or families well, and don’t give support when you have problems.”

Merkel said the school’s foreign exchange student policy, which was revised to limit exchange students to four per year, has helped the district avoid problems.

“Limiting the number you have in one year,” he said, “allows you to better give assistance to the students.”

* * *

The expense to the school district for enrolling a foreign student for a year is difficult to determine, but appears to be minimal. Henry Bermann, the board secretary and business administrator for the Pittsgrove district, said that the cost per student to attend Schalick is budgeted at $6,500.

“But we won’t know the actual audited cost until the following year,” he said.

One of the reasons the cost can’t be determined immediately is that state aid, which is granted per student enrolled, is often based on enrollment figures for the previous year. So in many cases, having an exchange student could result in increased state funding to a district.

An average of four or five exchange students a year may attend Kingsway Regional High School in Woolwich Township, according to Superintendent Terence Crowley.

“The biggest thing in my opinion,” he said, “is that it allows our kids to meet with other students from other countries.”

Crowley said there is another benefit to the exchange programs — Kingsway students have had the opportunity to study in other countries including Japan, Brazil and Ecuador.

Staff writer Cynthia Collier contributed to this  report

————————————————————

Color added by editor | Aside from USIA being replaced by Department of State, the same issues raised in this article keep on occuring today. John Doty’s Pacific International was taken off CSIET’s approved list as late as 2012 due to severe breaches. This is not by any means a naive or innocent industry.

2014 May 04: The Californian nightmare of an exchange student / Der kalifornische Albtraum eines Austauschschülers

Von: Andreas Leisi | 04.05.2014

Bei der Gastfamilie unerwünscht, von der Koordinatorin als «Dreckskerl» bezeichnet: Der 16-jährige Konstantin wurde bei einer Schüleraustausch-Organisation zum Spielball von Geldinteressen.

Die Abschlussfeier an einer Highschool ist ein Höhepunkt – Konstantin hatte an seiner Schule nur Ärger. Foto: S. Demiroz (Getty Images)
Die Abschlussfeier an einer Highschool ist ein Höhepunkt – Konstantin hatte an seiner Schule nur Ärger. Foto: S. Demiroz (Getty Images)

Mit der Firma EF Education First reisen jährlich Millionen von jungen Erwachsenen ins Ausland. Die Angebote von EF verheissen unter anderem das hautnahe Kennenlernen anderer Länder und Kulturen, kombiniert mit dem Erlernen der Sprache. Beworben wird beispielsweise das zehn Monate dauernde High School Year in den USA von EF so: «Bist du bereit für das grosse Abenteuer? Während deines EF High School Years hast du die einmalige Chance neue Herausforderungen anzunehmen, viele nette Menschen kennen zu lernen, eine Fremdsprache zu erlernen und erwachsen zu werden.»

Ein Abenteuer und viele Herausforderungen hat zwischen September 2012 und Juni 2013 der damals 16-jährige Austauschschüler Konstantin im nordamerikanischen Kalifornien tatsächlich erlebt. «Es begann mit Verzögerungen, obwohl bei der Buchung bei EF Schweiz für den August ein Platz in einer Gastfamilie garantiert war», sagt die Mutter Franziska Stöcklin, die in Zürich lebt und für den USA-Aufenthalt ihres Sohnes 13’500 Franken bezahlte. «Konstantin konnte dann erst im September, drei Wochen nachdem die Schule bereits begonnen hatte, nach Kalifornien reisen. EF sagte uns, man habe früher keine Gastfamilie gefunden.»

Das Zuhause als Kontrollhölle

Die Probleme hielten an. Konstantin war in seinem neuen Zuhause von Beginn weg mit Vorwürfen konfrontiert: «Meine Gastmutter baute ein Kontrollsystem auf, verbot mir auszugehen, drohte mir mit Konsequenzen bei Alkoholkonsum und nahm mir mein Laptop und mein Handy weg», so der Austauschschüler im Rückblick. «Zudem behandelte sie mich kalt, und ich hatte nie das Gefühl, willkommen zu sein. Später erfuhr ich auch, dass sie mich beschuldigte, 500 Dollar von ihr gestohlen zu haben.»

Die Gastmutter und die Hauptkoordinatorin von EF in Kalifornien, Sandra Woods, standen dabei in permanentem Kontakt miteinander. Nach diversen Vorwürfen an die Adresse des Schweizer Austauschschülers drohte die Kündigung des EF-Programms und die frühzeitige Heimreise. Mutter Stöcklin sagt über ihr einziges Telefonat mit Woods: «Sie sagte mir, in Amerika würden Kinder nicht selbstständig Entscheide treffen. Hintergrund war, dass er nicht sofort gemeldet hatte, dass Konstantin nach der Schule nicht umgehend nach Hause ging.»

«She is very driven by money»

Es kam der Verdacht auf, dass die Hauptkoordinatorin von EF sehr daran interessiert war, Konstantin wegen Regelverstössen frühzeitig nach Hause schicken zu können, um einen anderen Schüler in der Gastfamilie platzieren zu können und mehrfache Provisionen einzustreichen. Diese Vorgehensweise wird durch den Ex-EF-Koordinator William Alexander bestätigt, der sich nach seiner Kündigung an das Department of State, Bureau of Educational and Cultural Affairs, in Washington wandte.

Alexander wies darauf hin, dass Sandra Woods aus Profitgründen mehr Austauschschüler ins Land geholte hatte, als Plätze in Familien zur Verfügung standen. Sandra Woods sei eine «sehr unethische Person», die nicht mit jungen Austauschschülern arbeiten sollte. Und: «She is very driven by money.»

Zudem bestätigt Alexander, dass Woods gegenüber Konstantin eine persönliche Aversion hatte. Das ging gemäss Alexander so weit, dass sie einen anderen Schüler anstiftete, den Schweizer Schüler an eine Party mit Alkoholausschank einzuladen, um dann die Polizei anzurufen, den 16-Jährigen anzeigen zu lassen und ihn wegen dieses Vergehens nach Hause schicken zu können. William Alexander war es schliesslich, der für Konstantin eine neue Gastfamilie fand, in der er – diesmal glücklich und durchaus anpassungsfähig – sein EF Highschool Year zu Ende bringen konnte.

«He’s a punk»

Hinter den Kulissen erreichte der Fall nach verschiedenen Interventionen der Mutter eine höhere bürokratische Ebene. Danielle Grijalva, Direktorin des Komitees für Sicherheit der ausländischen Studenten in Kalifornien, wandte sich im Mai 2013 ebenfalls an das Department of State, Bureau of Educational and Cultural Affairs in Washington mit einer Beschwerde gegen Sandra Woods. Darin wird neben der allgemeinen Bemerkung, dass ausländische Austauschschüler immer wieder ausgenützt und schlecht behandelt würden («Abuse of foreign exchange students remains rampant») aus der SMS-Kommunikation zwischen Sandra Woods und William Alexander betreffend Konstantin zitiert. Darin äussert sich Woods unflätig über Konstantin: «I wish we could just send his ass home.» («Ich wünschte mir, wir könnten diesen A… einfach heimschicken. Er wird mir das ganze Jahr Probleme machen.») Oder: «He’s a punk.» («Er ist ein Dreckskerl.»)

In einem Artikel des «K-Tipps» gibt Grijalva zudem Folgendes zu Protokoll: «Das Problem von EF und ähnlichen Organisationen ist, dass sie nicht genug passende Gastfamilien finden. Deshalb werden die Kinder ständig hin- und ­hergeschoben.» Und: «Wenn es zu Problemen kommt, heisst es immer, die Schüler seien selber schuld – aber nie die Gastfamilie, der Betreuer vor Ort oder die Vermittlerorganisation.»

Grijalva kritisiert zudem das Besoldungssystem für EF-Betreuer, die auf Provisionsbasis arbeiteten. Pro Austauschschüler gebe es mindestens 300 Dollar. Je mehr Schüler EF-Betreuer unterbringen würden, desto mehr Boni bekämen sie. Und desto höher wird auch der Bonus pro Schüler.

Keine finanzielle Entschädigung

Zwischen der Mutter Franziska Stöcklin und der Zürcher Stelle von EF gab es am 19. März 2013 – ebenfalls erst nach diversen Interventionen der Mutter – ein Gespräch, bei dem EF Schweiz gemäss Stöcklin eingesehen habe, dass im Fall von Konstantin die einem von EF vermittelten Schüler zustehende Betreuung nicht funktionierte. «Zuvor wurde ich von EF Schweiz immer als Mutter behandelt, die einfach nicht einsehen will, dass sich ihr Sohn nicht an die Regeln hält. Eine tatsächliche Überprüfung vieler klarer Falschinformationen aus den USA machte EF nicht.» EF Schweiz habe bei dem besagten Gespräch auch akzeptiert, dass ihr Dienstleistungsversprechen nicht eingehalten wurde und die Kommunikation von Sandra Woods inakzeptabel sei. EF Schweiz hat in der Folge jedoch weder auf die Forderung der Mutter nach einer offiziellen Entschuldigung vor Konstantin reagiert, noch offerierte die Firma eine finanzielle Entschädigung.

EF schweigt

Im Rahmen der Recherche für diesen ­Artikel nahm Mario Tschopp, Programmleiter EF High School Exchange Year, folgendermassen Stellung: «Der Fall ist uns bekannt, und wir haben die angezeigten internen Schritte unternommen. Wir bitten Sie jedoch um Verständnis dafür, dass wir aus Gründen des Persönlichkeitsschutzes zu Angelegenheiten, welche individuelle Kunden- und Arbeitsverhältnisse betreffen, in der Öffentlichkeit keine Stellung nehmen.» Damit bleibt unklar, ob Sandra Woods weiterhin in Kalifornien als Hauptkoordinatorin von EF tätig ist und Schweizer Austauschschüler betreut.

——————————————————

Google translation:

With the host family undesirable designated by the coordinator as a “bastard”: The 16-year-old Constantine was at a student exchange organization at the mercy of money interests.

Traveling with the company EF Education First year millions of young adults abroad. Offers by EF promised, among other things, the skin-like learning about other countries and cultures, combined with learning the language. Applied, for example, ten-month high school year in the United States of EF as: “Are you ready for the big adventure? During your EF High School Years you have to accept the new challenges unique opportunity to learn many nice people to learn a foreign language and to grow up. “

An adventure and many challenges has actually experienced between September 2012 and June 2013, the then 16-year-old exchange student Konstantin in North America California. “It started with delays, although when booking at EF Switzerland a place in a host family was guaranteed for August,” the Mother Frances Stöcklin, who lives in Zurich and paid 13,500 francs for the US whereabouts of her son says. “Constantine was then only in September three weeks after the school had already started to travel to California. EF told us that they had earlier found any family. “

The home inspection as hell

The problems continued. Constantine was gone confronted in his new home from the start reproaches: “My host mother built a system of control, forbade me to go out, threatened me with consequences of alcohol consumption and took my laptop and my phone away,” says the exchange student in retrospect. “In addition, she treated me cold, and I have never felt so welcome. Later I learned that she accused me of having stolen $ 500 from her. “

The host mother and the main coordinator of EF in California, Sandra Woods, therefore were in constant contact with each other. After several criticisms of the address of the Swiss exchange student threatened termination of the EF program and the early departure. Stöcklin mother says of her only phone call with Woods: “She told me that in America children would not independently make decisions. The background was that he had not immediately reported that Konstantin not immediately went home after school. “

“She is very driven by money»

It came on the suspicion that the main coordinator of EF was keen to send Konstantin by rule violations home early to place another student in a host family can be brushed and multiple commissions. This approach is confirmed by the ex-EF-coordinator William Alexander, who turned in his resignation to the Department of State, Bureau of Educational and Cultural Affairs, in Washington.

Alexander pointed out that Sandra Woods had brought more exchange students into the country for profit than there were in families. Sandra Woods was a “very unethical person” that should not work with young exchange students. And: “She is very driven by money.”

In addition, Alexander confirmed that Woods against Constantine had a personal aversion. So much so that they instigated another student to invite the Swiss students at a party serving alcohol, then call the police to display the 16-year-olds and to send him home for this offense according to Alexander. William Alexander was finally who found a new host family for Constantine, in which he – could bring his EF High School Year to end – this time happy and quite adaptable.

“He’s a punk»

Behind the scenes, the case reached a higher layer of bureaucracy after various interventions of the mother. Danielle Grijalva, director of the Committee for Safety of foreign students in California, turned in May 2013 also at the Department of State, Bureau of Educational and Cultural Affairs in Washington with a complaint against Sandra Woods. This is in addition to the general remark that foreign exchange students would always exploited and mistreated (“Abuse of foreign exchange students remains rampant”) quotes from the SMS communication between Sandra Woods and William Alexander concerning Constantine. In it expresses Woods foul-mouthed about Constantine: “I wish We could just send his ass home.” (“I wish we could just send home this A … He will make me all year problems..”) Or, ” He’s a punk. “(” He’s a bastard. “)

In an article in the “K-Tips» Grijalva are also following the record: “The problem of EF and similar organizations, that they can not find enough suitable host families. . Therefore, the children are constantly back and forth “And:” If there is a problem, it always means the students are to blame – but never the host family, the Service Representative or the intermediary organization “.

Grijalva also criticized the system of remuneration for EF-workers, who worked on a commission basis. Per exchange students there were at least 300 dollars. The more students would accommodate EF-workers, the more bonuses they would get. And the higher is also the bonus per student.

No financial compensation

Between the Mother Frances Stocklin and the Zurich office of EF took place on March 19, 2013 – also after the mother various interventions – a conversation in which EF Switzerland according Stöcklin have come to see that in the fall of Constantinople the one mediated by EF students attributable care not work. “Before, I was always treated by EF Switzerland as a mother who just will not accept that her son does not follow the rules. An actual review of many plain misinformation from the United States did not make EF. “EF Switzerland have said at this week accepted that their service promise was not kept and the communication of Sandra Woods was unacceptable. EF Switzerland, however, has reacted subsequently either on the mother’s call for an official apology before Constantine, still offered the company a financial compensation.

EF is silent

As part of the research for this article, Mario Tschopp, program director EF High School Year Exchange, position as follows: “The case is known to us, and we have taken the next internal steps. However, we ask for your understanding that we take for reasons of protection of privacy on matters relating to individual customer and working conditions in the public no comment. “So it remains unclear whether Sandra Woods continues in California has been working as general coordinator of EF and Swiss exchange student care.

EF Education: Erika Travel Insurance / Efekta Insurance / Aetna Insurance

Originally posted on my blog Trygghetforutvekslingseleven. Please remember that Erika Insurance is part of the EF/Hult Empire and that there is a potential danger of a conflict of interest if a problem arises that EF is responsible for.

Erika Försäkringsab (publ) / Erika Travel Insurance and Finance

Erika Försäkringsab (publ) (Org.nr: 516401-8581: 1995): Stureplan 4, Sturegallerian 11A, 114 35 Stockholm / Box 55569, 102 04 Stockholm: Tel: 08-58793220: http://www.erikainsurance.com

  • Student Insurance Information (do’s and don’ts)
  • To find a doctor covered by Erika/Aetna
  • In case of medical emergency:
    • German, Swiss, Austrian or Dutch students should contact AXA Assistance – 1-800-847-3948
    • Italian students should contact Inter Partner Assistance – 1-800-472-6705
    • All other nationalities should contact Falck TravelCare – 1-800-871-9211
Health Claims/Appeals for the Aetna Student Health Travel Insurance-EF (Erika Insurance): Aetna, PO Box 14101, Lexington, KY 40512: Tel: (+1) 781 219 9100 / Fax: (+1) 441 296 0772
Remember that Erika Insurance and Aetna insurance are separate companies; however, Erika works with Aetna and Aetna is the name that healthcare providers will recognize!
  • Manager: Lars Anders Lundquist
    Chairman: Staffan Gunnar Ericsson
    CEO: Bill Erling Andreasson
    Board: Åsa Elisabeth Staffansdotter Blendow
    Board: Karin Maria Elisabeth Ström
    Board: Per Jonas Kjerfve
Erika reports to EF Cultural Tours AB. EF Cultural Tours reports to Universal Care S.a.r.l. Erika Travel Insurance is one of the daughter firms of EF and Bertil Hult’s empire.

EF has worked with Erika Insurance for 17 years – it’s our strong recommendation that all students have the Erika insurance while attending an EF school.

Erika is a tailor-made insurance including everything from medical, property, delay, interruption and liability coverage. (EF)

Hult International Business School

Subject to change. Insurance plans are provided by AETNA for US locations, Erika Medical insurance for London, Dubai, and Shanghai.

Erika insures the following EF programs:

  • Academic Year Abroad
  • Cultural Care – Au Pair
  • EF English First
  • EF High School Exchange Year
  • Language Courses Abroad

—————————————————————————–

Efekta Insurance International, Ltd.:

(Reg.no: 35879): Bermudiana Arcade – 3rd floor, 27 Queen Street, HM11 Hamilton Bermuda: Tel: +41.41 417 4500 / (+1) 441-296-9080 / Fax: +41.41 417 4671 / (+1) 441-296 0772: http://www.efektainsurance.com/

  • Tobias Sjöberg (Director of Operations)

Health Claims/Appeals for the Aetna Student Health Travel Insurance-EF (Erika Insurance): Aetna, PO Box 14101, Lexington, KY 40512: Tel: (+1) 781 219 9100 / Fax: (+1) 441 296 0772

Efekta’s policies are governed by Bermudian laws. Efekta has listed as their customers:

  • Go Ahead Tours
  • EF Educational Tours – US
  • EF Educational Tours – Canada
  • EF College Break and
  • EF College Study Tours

Emergency Assistance while on tour: AXA Assistance: Garmischer Str 10, D-80339 Munich, Germany: Tel: (+49) 89 500 704 849 (24 hrs) / +1 (800) 847 3948 (24 hrs toll-free, USA and Canada) / Fax: (+49) 89 500 70 394: E-mail: efekta@axa-assistance.de

Efekta Group, Inc (Reg.no.DE: 4838748 – Jun 23, 2010 – Domestic)

  • Efekta Group, Inc (Reg.no.MA: 001031180 – Jun 24, 2010 – Foreign)
    One Education St, Cambridge MA 02141
  • Martha Dolye (President), Bruce Strong (Treasurer/Secretary), Rosa Gyllenhaal (Director), Susanna Pesteny (Director)

Efekta International Language Schools, Inc. (Reg.no.MA: 043078199 – 1989 – Domestic): 1 Memorial Dr., Cambridge, MA 02142

  • Peter Nilsson (President), Robert Tejme (Secretary)

Efekta Institute, Inc. (Reg.no.DE: 043414628 – 1998 – Domestic)

  • (Reg.no.MA: 043414628 – 1999 – Foreign): One Education Street
    Cambridge, MA 02141
  • (Reg.no.FL: F00000007136 – 2000 – Foreign): One Education Street
    Cambridge, MA 02141
  • Jens Appelkvist (Director/President/PD), Louise Hellestam (Director), Rosa Gyllenhaal (Secretary/Treasurer)

Efekta Schools, Inc. (Reg.no.MA: 043337221 – 1996 – Domestic): One Education St.
Cambridge, MA 02141

  • Colorado: 17 Chateau Ln, Avon, CO 81620-0000
  • (Reg.no.CA: C1995267 – 1996 – Foreign): 2710 Gateway Oaks Dr Ste 150n, Sacramento, CA 95833: Lawyers Incorporating Service
  • Jens Appelkvist (Director/President), Louise Hellestam (Director), Rosa Gyllenhaal (Secretary/Treasurer)

Efekta Academy, Inc. (Reg.no.DE: 5366655 – 2013 – Domestic)

Efekta House, Inc. (Reg.no.DE: 4838749 – 2010 – Domestic)

  • (Reg.no.MA: 001031175 – 2010 – Foreign)
  • Martha H. Doyle (President), Rosa Gyllenhaal (Director), Bruce Strong (Treasurer)

Efekta Cabrillo, Inc. (Reg.no.DE: 5593695 – 2014 – Domestic)

  • (Reg.no.CA: C3708223 – 2014 – Foreign): 2710 Gateway Oaks Dr Ste 150n, Sacramento CA 95833
  • Lawyers Incorporating Service

Efekta IA, Inc.

  • (Reg.no.NY: 4440109 – 2013 – Foreign): One Education Street
    Cambridge, MA 02141

Reviews:


Aetna Life Insurance Company

All Erika Travel Insurance Claims while in the USA/Canada, regardless of nationality. Health Claims/Appeals for the *Aetna Student Health Travel Insurance-EF (Erika Insurance): Aetna, PO Box 14101, Lexington, KY 40512: Tel: (+1) 781 219 9100 (business hrs) / 800-783-7447 (toll-free in USA and Canada) / Fax: (+1) 859-280-1269 / Fax: (+1) 441 296 0772: erika@aetna.com – https://www.aetnastudenthealth.com

Aetna Student Health Agency, Inc. : (Reg.no.MA: 042708160 – 1980 – Domestic)

Principal address: One Charles Park, Cambridge MA 02142 / 1010 Commonwealth Ave,
Boston MA 02215-1201
Mailing address: 151 Farmington Ave., Hartford CT 06156-0001, USA: Tel: +1 (860) 636 4460 / Fax: +1 (860) 636 2303 / 111 Eight Ave, New York New York 10011

Officers: Chekesha C. Kidd (CEO/President/Director), Scott Albert Champagne (President/Director), Maryellen Pease (Chief Financial Officer/Vice President), Alfred Paul Quirk (Treasurer), Jerry John Bellizzi (Secretary), Edward C. Lee (Secretary), Valerie B. Sideris (Assistant Secretary), Jan Penney (Controller)


AXA Assistance Deutschland GmbH

All emergencies, and all claims (except claims while in USA/Canada) for travelers from Austria, Belgium, Germany, France, Netherlands, Switzerland, Luxemburg, Hungary, Poland, Czech Republic while in the USA/Canada are handled by:

*Aetna Student Health
c/o IPAS GmbH, Grosse Scharrnstr. 36, D-15230 Frankfurt/Oder, Germany

AXA Assistance, Asia
All emergencies, and all claims except while in USA/Canada (= Chickering*), for travelers from Asia except Japan and Korea.
4-08 Amoda Building, 22 Jalan Imbi, 55100 Kuala Lumpur, Malaysia: Tel: (+60) 3-205 357 57 (24 hrs) / Fax: (+60) 3-214 589 89 / Email: erika@axa-assistance.com.my

Inter Partner Assistance S.A., Italy

All emergencies, and claims for travelers from Italy, except for claims while in USA/Canada which are handled by Aetna Student Health for long-term students.
Via Bernardino Alimena 111, I-00173 (RM) Roma, Italy: Tel: (+39) 06-42115 551 (24 hrs) / 1 800 472 6705 (toll-free in US/CA) / Fax: (+39) 06-42115 243 / Email: servizio.erikaef@ip-assistance.com

Falck Travel Care

All emergencies, and claims except for claims while in USA/Canada for travelers from Scandinavia, Latin America, North America, Asia and all other nationalites not specified elsewhere. Claims while the USA/Canada are handled by Aetna Student Health.
P.O. Box 44024, SE-100 73 Stockholm, Sweden: Tel: (+46) 8-501 001 60 (24 hrs) / 800-871 9211 (24 hrs toll-free in USA and Canada) / Fax: (+46) 8-505 939 13 / Email: erika@falcktravelcare.com

*Chickering Claims Administrators, Inc.

Chickering Claims Administrators, Inc. operates as a subsidiary of Aetna Health Holdings, LLC.: 25 First Street, Cambridge MA 02141, United States / : Telephone: 617-679-9768, Founded 1991,  Frederick H Chicos, president

Chickering Claims Administrators, Inc.: P.O. Box 15708, Boston, MA 02215 / 1 Charles Park, Cambridge, MA 02142-1254: Medical Providers Call: +1 (866) 639-1334 [Toll Free] / Insureds Call:  +1(888) 308-7320 [Toll Free] / +1 (817) 809-4700 [DFW Metroplex] / +1 (817) 479-2155 [Fax].

Call anytime (United States only). Nurses are available 24-hours a day. To reach a nurse, call 1-800-556-1555. TDD for hearing and speech-impaired people only: 1-800-270-238, (619)298-7575 / Email: erikasvc@chickering.com / Website: http://www.chickering.com takes you to Aetna Student Health

Officers (see Aetna’s): Katharine Begley (President), Alfred Quirk (Treasurer), Edward Lee (Secretary), Maryellen Pease (CFO), Jan Penney (Controller), Katharine Begley (Director)

Articles and reviews:

2004: «Since the divestment of third party business in 2003, there has been a significant increase in the credit and liquidity risk associated with Erika as it cedes 85% of the gross premiums written to Efekta, (EF’s reinsurance captive based in Bermuda). Credit and liquidity risk is further exacerbated by a non-callable loan arrangement between Efekta and an EF group subsidiary.»

2007: CSFES Helps Foreign Exchange Students

by NORTH COUNTRY GAZETTE on MAY 11, 2007
By Danielle Grijalva, CSFES Director

Approximately 30,000 teenage exchange students will return to their home countries next month.

The Committee for Safety of Foreign Exchange Students (CSFES) shares the following true story regarding the treatment of an exchange student by his student exchange company.

Jay’s stomach rumbled as he sat in his counselor’s office. His eyes would move down as he looked at the pencil his counselor held and then he looked up to his counselor’s mouth as he spoke on the phone to the area representative of his student exchange company.

He was exhausted and his energy was lost; this very well may be time for him to give in to returning to Thailand four months early. To return to his family who loved him didn’t sound like such a bad idea.

Mr. Ashurst would shade in the numbers on his desk calendar with his pencil and occasionally look over at Jay who was sitting in front of his desk. Occasionally Jay would see him write something down on a separate notepad, but for the most part, shading in the numbers is what occupied him most as he listened to Mrs. Wallen.

“Now may I say something, Mrs. Wallen?” Mr. Ashurst calmly spoke. “While I am not quite sure if you are interested in hearing what I have to say, I believe I’ve been patient with you and now I would like to ask the same from you. When Jay arrived, he had missed five weeks of school through no fault of his own. He has since maintained a 4.2 GPA and is active in many after school activities. Jay is well liked by anyone who comes into contact with him. Although he is quite shy, he has made friends, many of whom have taken it upon themselves to write letters on his behalf. Not one person wants him to return to Thailand early, Mrs. Wallen. My notes tell me that you have labeled this student as manipulative — please, let me finish. My notes reflect on four separate occasions you have called this young man a liar — please, I’m not done. Essentially you have told me he is nothing more than a spoiled rotten brat who is impossible to please and has been a troublemaker from the beginning.”

Jay was uncomfortable hearing Mr. Ashurst’s conversation, but also liked it at the same time. There was no more shading in the numbers on his desk calendar. Mr. Ashurst was now standing.

“Since I can tell, Mrs. Wallen, that we are not going to have a meeting of the mind about Jay, I prefer to discuss this matter with the State Department —” Mrs. Wallen had heard enough and abruptly ended the call. This was fine by Mr. Ashurst.

Mr. Ashurst reached in his desk and grabbed for his car keys. “Jay, I’m hungry. Grab your backpack, I’m taking you to lunch.”

“Yes, sir.” Jay softly responded.

During lunch, Mr. Ashurst learned from an ever so soft-spoken 16-year-old boy that it had been two days since he had anything to eat.

His last four weeks had been spent sleeping on a mattress in a basement.

The reason he didn’t tell his parents in Thailand is because he didn’t want to cause them to worry.

The reason he missed five weeks of school was because he did not have a host family waiting for him as he and his family were promised.

Against the United States Department of State regulations, he lived in the home of his area representative where he was told that he had better keep his mouth shut about the matter; that if he did complain to anyone, he would be sent home early to Thailand.

His parents in Thailand spent $16,000 for this experience.

It was in the basement of his area representative where he spent his last four weeks.

CSFES is pleased to report Jay was removed from the basement and placed in an actual home where he is thriving.

This is not an isolated incident as the exchange industry would like for you to believe.

CSFES urges all school administrators to report to the CSFES via www.csfes.org  or by calling 866-471-9203 should any students with a similar story appear at their high school.   5-11-07

2008 Jun 03: Agency dumps coordinators of foreign teens

FAYETTEVILLE : Agency dumps coordinators of foreign teens

BY ROBERT J. SMITH, Northwest Arkansas’ News Source, June 3, 2008

http://www.nwanews.com/adg/News/227602/

http://www.highbeam.com/doc/1G1-179680062.html

“State Department investigators learned that EF Foundation failed to ensure that foreign exchange students had appropriate host families and homes before they arrived in the U. S.  The foundation also allowed some students to live in the Drummond home, a violation of federal regulations that forbid company representatives from serving as a student’s host family, State Department officials said.”

Complete story:

Education First Foundation of Foreign Study on Monday fired a Fayetteville couple in charge of finding host families for foreign exchange students arriving in Arkansas.

EF Foundation’s decision to fire Gerald and Sherry Drummond came hours after Fayetteville High School said that it will no longer accept foreign students brought to Arkansas by the Cambridge, Mass.-based company.

“They called us this morning and told us with the decision of Fayetteville High School that they were going to ask us to not work with them anymore,” Gerald Drummond said Monday. “I go with what they ask.

” We’re just ordinary nobodies, but I enjoy life and I enjoy meeting people. We get things written about us like we’re trying to take advantage of exchange students instead of it being a positive thing.”

Alan Wilbourn, the Fayetteville School District spokesman, said high school counselors spent too much time resolving difficulties encountered by EF Foundation students. That led to the decision to stop working with the company, he said.

“They’ve spent days handling living situations, and that’s supposed to be taken care of before they get here,” Wilbourn said.

The school district’s ban of EF Foundation students comes five months after the U. S. State Department began investigating EF Foundation’s Arkansas operation. The Drummonds accepted their first foreign exchange student as a host family eight years ago and eventually became the company’s Arkansas coordinators.

State Department investigators learned that EF Foundation failed to ensure that foreign exchange students had appropriate host families and homes before they arrived in the U. S. The foundation also allowed some students to live in the Drummond home, a violation of federal regulations that forbid company representatives from serving as a student’s host family, State Department officials said.

The findings in the State Department’s investigation, which involved six students at Fayetteville High School and one each at Fayetteville Christian School and Missouri Boulevard Baptist School, have not been made public.

Counselors and school administrators in Fayetteville interviewed by the Arkansas Democrat-Gazette in December said foreign students associated with EF Foundation felt isolated, scared and appeared to be malnourished.

Those characterizations are unfair, Gerald Drummond said Monday. He said there are students who lived in his home who remain in contact with him. Over the eight years, 14 foreign exchange students lived with the Drummonds, he said.

“I’m just sad to see it come to a crashing end,” he said. “We’re not the terrible people the world thinks we are.”

EF Foundation spokesman Ellen Manz wouldn’t say why the Drummonds were let go. A replacement hasn’t been selected. The company knew the Fayetteville school was considering banning EF Foundation students from enrolling, Manz said.

“Although this is a disappointing decision, it will not have a material impact on our program either in Arkansas or nationwide,” Manz writes in an e-mail. “We will certainly visit Fayetteville High School in the fall to discuss their experiences with EF, and see if we can give them the confidence in our program to consider accepting our students in 2009-10.”

Heather Slinkard, a Bella Vista woman who is area manager for a foreign exchange student company called Peace 4 Kids Inc., said EF Foundation’s troubles in Arkansas hurt the overall image of foreign exchange programs.

“They did give us all a black eye, but more than that, they hurt students,” Slinkard said.

State Sen. Sue Madison, DFayetteville, who wants the state to more closely monitor the placement of foreign exchange students at high schools, said she was pleased to hear the company fired the Drummonds.

“I’m happy to see EF take some firm action,” Madison said. “Maybe they’ll get somebody good.”

Copyright (c) 2001-2008 Arkansas Democrat-Gazette, Inc.  All rights reserved.

Student Exchange Agency:  Education First Foundation of Foreign Study (EF)

——————————————————————

2007: Exchange Group Gets Probe After Teens Complain

2013 April: 20 more years for ‘host father’ serial sex abuser

April 2013

Takashi Kajiwara, who was taught by Ricks in Japan, told the Washington Post that, on a 1994 US road trip Ricks plied him with tequila in a hotel room until he passed out and then molested him and took nude photos. The following year Ricks was accused of shoplifting and returned to the US, where this pattern of behaviour – plying teenage boys with alcohol until they passed out before being molested – continued.

In the mid-1990s two international students hosted by Ricks and his wife in Georgia found pornographic photographs of themselves and burned them, according to the Post. Local police were alerted but the students did not press charges. Shortly afterwards Ricks was fired from the exchange programme for allegedly stealing $2,000 from a Brazilian student. He moved across the state border to Maryland, where he taught in local high schools and began to host students for another agency.

Ricks’s contract to teach in Maryland expired in 2003 after parents’ concerns were passed to child protection services, but he continued to host students. In his next teaching job, in Virginia, parents alerted his school principal of an inappropriate online message, and he was later denied a full teaching licence. Facebook exchanges between Ricks and a former student led to a 2010 police raid which uncovered numerous journals, videotapes and photos documenting decades of abuse by Ricks, including those of the German victim.

Under 2005 US law all families hosting the 30,000 foreign exchange students who study at US high schools each year must have criminal record checks. But since sex offender registers are kept by individual states, abusers can avoid detection by crossing state lines. Last year the US State Department turned down requests for host families to be vetted by the FBI, a system used for Scout masters, among others.

———————————————————-
2010 Jul 27: Former Danville teacher arrested for sexual assault
2010 Jul 28: Manassas Teacher Charged with Child Pornography Offenses
2010 December: North Carolina revokes Kevin Garfield Ricks’ teacher’s license
2011 Mar 08: FBI victim declaration for victims of Kevin Garfield Ricks

2010 Jul 27: Former Danville teacher arrested for sexual assault

By Catherine Amos – Danville Register & Bee

DANVILLE – A former Danville teacher with no record of complaints from the local school system has been exposed as a possible sexual predator with a history spanning decades in multiple states.

Kevin G. Ricks, 49, was arrested in Prince William County in February and was indicted on felony charges of aggravated sexual battery, sodomy and two counts of indecent liberties stemming from a December incident, according to court records. Ricks has a court hearing Thursday in which he is expected to plead guilty to one count of indecent liberties with a minor under his supervision, according to The Washington Post.

In a massive four-month investigation, The Washington Post uncovered Ricks’ history in a story Sunday, revealing the former teacher spent time living and teaching in Danville from 1995 to late 2000. According to the Post, Ricks continuously hosted “dozens of students” through a foreign exchange program at his Marshall Terrace home.

Juliet Jennings, assistant superintendent of human services for Danville Public Schools, began working with DPS a few months after Ricks was hired as a full-time teacher in 1997, although she said she did not remember him. According to DPS records, Ricks worked as a substitute teacher from 1995-97 before the school system hired him to work as a full-time teacher for the 1997-98 school year.

“We had no complaints about him,” Jennings said, “in terms of his interactions with students as a substitute or a teacher. That never came to us.”

Jennings said the foreign exchange program, Education First, had no affiliation with DPS, and the students Ricks hosted did not attend Danville Public Schools. School officials’ first inkling of any problems with Ricks came in March when a Post reporter called about his employment history here, Jennings said.

Ricks worked as a high school English teacher at Langston Focus School, where at the time the campus was split into four “schools” of focus areas, such as literature or science. That structure was disbanded more than eight years ago and the Langston campus currently serves as an alternative high school for at-risk students.

Although Ricks did not have his teaching license, Jennings said, it was policy at that time to grant a new hire one year to obtain his or her full license. But Ricks failed to get his license by the end of the school year, and DPS dismissed him. Jennings said he continued to work for the school system as a substitute teacher until November 2000.

Jennings noted that the district’s current policy for obtaining a teaching license gives new hires 30 days to obtain a license.

Hiring procedures require extensive background checks, which include running a candidate’s fingerprints through the FBI database and conducting Child Protective Services checks. Jennings said Ricks passed both checks.

“Looking at it from a human resources standpoint,” she said, “the only other way the information could have been shared is from reference checks. Reference checks were made (on Ricks), but the information, were it known, was not shared.

“… Without a conviction, unless information is shared (through references), we wouldn’t know. That’s what hurts school systems.”

Although there were no allegations on record during Ricks’ tenure with Danville Public Schools, Jennings said the news of his exploits was “disgusting.”

“It’s not something that good educators need to have haunting them,” she said. “It just makes me angry.”

————————————————————
2010 Jul 28: Manassas Teacher Charged with Child Pornography Offenses

Documentary and articles about Finnish exchange students

I remind you once again to take pictures of the condition of your home, that you record conversations with the exchange organization (cell-phones can do this today) when you need to complain and that you forward copies of complaint emails and sms’s to your family at home.

Documentary by MOT on Finnish YLE about what an exchange year should not be was sent 10/07/2013. The program first part of the half.

The second half of the documentary is also to be found on You Tube.

You can also read articles about this case at these links:

Valtaosa vaihto-oppilaista tyttöjä

Yhdysvaltoihin 9000 eurolla

Vaihto-oppilaiden surkea kuluttajansuoja

Vaihto-oppilas heitteillä: käsikirjoitus

Surkea vaihtovuosi

2009: Klug convicted of foreign student fraud

Fayette Klug was sentenced on charges of theft by deception and unauthorized use of a financial transaction device. The victims were a Chinese exchange student and a Norwegian exchange student. She was both host-mother and sponsor-representative. Following is an extract from an article by Trisha Schulz at

The Norfolk Daily News

Posted: Friday, July 24, 2009 12:00 am

Judge Robert Ensz sentenced 35-year-old Fayette Klug to one to three years in prison on charges of theft by deception and unauthorized use of a financial transaction device. …

Ensz said a greater sentence would’ve been justified in the case, but he went along with a recommendation by the Madison County attorney’s office.

The two foreign exchange students – one from Norway and one from China – were placed in Klug’s home about a year ago and attended Battle Creek High School.

Klug asked the two girls for money to cover expenses while they were in the U.S. and used their prepaid credit cards to make unauthorized charges.

The two students didn’t understand that Klug was actually being reimbursed by the foreign exchange student placement company and didn’t need to pay her themselves.

The foreign exchange placement company, STS Foundation, repaid the girls in full. The total amount taken was more than $10,000, …

Ensz … particularly pointed out Klug’s past criminal history, which included a previous theft by deception and issuing bad checks.

He then sentenced her to prison and ordered her to pay the costs of prosecution.

STS Foundation sought restitution from Klug …

The entire article may be read at The Norfolk Daily News


Case progression:

  • 2008 Oct 11: Woman allegedly steals $10,000-plus from live-in foreign exchange students
    • The girls also told Bowersox that they were locked in the basement apartment area that they shared. At the time, Klug told them it was an accident – that the door was broken. …. Both students were removed from the Klug residence earlier this week. …. Why Klug was even hosting foreign exchange students has become a point of investigation because she is a convicted felon.

  •  

    2008 Nov 04: Foreign exchange student incident under review by federal department

  • 2008 Nov 18: Bank records obtained
  • 2008 Dec 19: Woman accused of stealing enters plea
    • Klug was arrested Oct. 10. She appeared Thursday in court in jail clothing and was represented by the Madison County Public Defender’s office.

  • 2009 Jun 09: Plea agreement offered in fraud of foreign exchange students
    • Thirty-five-year-old Fayette Klug pleaded no contest to theft by deception (over $1,500), a Class II felony, and unauthorized use of a financial transaction device, a Class I misdemeanor, … The foreign exchange placement company in which Klug worked for – STS Foundation – has been scrutinized for allowing Klug to host foreign exchange students in the first place because of her being a prior convicted felon. She was sentenced in 2006 for a theft by deception charge to 264 days in jail.

2008 Nov 04: Foreign exchange student incident under review by federal department

Posted: Tuesday, November 4, 2008 12:00 am
Special to the Daily News

There have been no sanctions against an Arizona foreign exchange student placement company, but three incidents currently are under review, including one involving students placed in the care of a convicted Norfolk felon.

Darlene Kirk of the Bureau of Educational and Cultural Affairs of the U.S. Department of State said STS Foundation reported two of those situations themselves. Both of those incidents involved host fathers.

The third situation came under review after a Daily News article was published regarding the arrest of Fayette Klug of Norfolk.

Klug is accused of stealing more than $10,000 from two foreign exchange students in her care. Klug was a representative of STS Foundation even though she is a convicted felon.

“When we receive word of an incident involving the health, safety or welfare of a student, we contact the sponsor to ask for a report on the situation,” Kirk said. “This includes incidents or allegations of actual or alleged sexual exploitation or abuse, and serious problems or controversies which could bring notoriety or disrepute to the Department of State.”

Since the three incidents are under review, Kirk declined further comment.

When an incident comes to the attention of the department, standard operating procedure dictates that the sponsor, such as STS, send in a full report including copies of host family applications, proof of criminal background checks and personal references, a detailed profile of the school, family and community in which the student was placed, among other information.

STS told Mike Bowersox of the Madison County Sheriff’s Office that it ran a standard criminal history check and the database turned up no convictions on Klug.

STS became a program sponsor in 1986 and currently has 393 active high school student participants.

STS has paid back some of the money that was stolen from the two students.

© 2014 The Norfolk Daily News

2008 Jun 17: Lawmakers question foreign exchange procedures, legislation in the works

Posted on 17 June 2008

LITTLE ROCK – An attorney for a Cambridge, Mass.-based company that places foreign students in Arkansas high schools told lawmakers Tuesday he had no problem with the state having some oversight of firms like his, including a registration program.

At the request of Sen. Sue Madison, D-Fayetteville, legislative committees met to consider whether the state should oversee placement of foreign exchange students after Madison fielded complaints last year that some of the students were being placed with families ill-equipped to take care of them.

“I have no problem with a registering,” said Jeffrey Allen, attorney and board member of Education First Foundation of Foreign Study, told a joint meeting of the Senate Children and Youth Committee and the House Committee on Aging, Children and Youth, Legislative and Military Affairs.

Companies that place foreign exchange students with U.S. families are regulated by the U.S. State Department. California requires all companies active there to register with the California attorney general’s office, while Minnesota and Washington require the companies to register, but with some other state agency. Arkansas has no registration requirement.

When the Legislative Council approved Madison’s study proposal in December, the State Department was investigating complaints about placement of foreign students in Arkansas by Allen’s firm.

Earlier this month, after repeated problems with Education First, Fayetteville High School decided to no longer accept students provided by the company. The following day, the company fired the Fayetteville family hired to host the students during the school year.

The federal investigation into Education First and its Fayetteville coordinators centered on allegations that exchange students stayed at the homes of their coordinators, which is prohibited by federal regulations.

Allen acknowledged Tuedsay that four of the 87 foreign students his company brought to Arkansas last year were placed in difficult host family environments.

“We bring 2,700 kids, teenagers, into the United States every year, there are going to be issues,” Allen said. “Our job is to minimize them and to respond to them when they occur and to respond to them appropriately.”

Rep. Tracy Pennartz, D-Fort Smith, who suggested the screening process the company used to hire regional coordinators was flawed, said the state would be watching.

“So if you all have made errors or mistakes, what we’re interested in is that you revise your procedures and processes so that those same errors don’t occur again,” she said.

After the meeting, Madison said she plans to develop legislation for the 2009 regular session that would give the state some oversight of the placement companies, including a registration requirement.

During the two-hour meeting, Leigh Hudson, a counselor at Fayetteville High School, told lawmakers she got to know each of the four troubled foreign students last school year and each was upset and emotional over the problems they faced with their host families.

In one case, a student, who was Lutheran, was forced to go to the host family’s non-denominational church and was told she would lose her cell phone and computer privileges if she did not, Hudson said. Another student was upset because her host family’s home smelled of sewage because of plumbing problems, she said.

Also, several students lived with Gerald and Sherry Drummond, regional coordinators for Education First, against federal regulations. The company fired the Drummonds this month after Fayetteville High quit accepting foreign students through the company.

Matt Smith, Education First’s director of operations, told lawmakers Tuesday that after the problems with the four students the remaining 83 in the state were questioned and were determined to be happy and comfortable with their host families.

Smith estimated as many as 20 percent of foreign exchange students have to be moved to another host family during a school year because they are incompatible.

The Drummonds were invited to testify at Tuesday’s meeting but did not attend.

 

————————————

2007 Dec 9: Exchange group gets probe after teens complain

2008: Agency dumps coordinators of foreign teens

2007/2008: Highly religious exchange family

————————————

2014: Gerald and Sherry Drummond currently work for (CASE) Culture Academic Student Exchange South Central Region

7 homes/3 states/3 schools

Exchange organisation US: EF Foundation – 3 states (Oregon/Washington/Idaho)

Exchange families: 7 families – temporary and so-called permanent

My exchange year was 06/07. I had been looking forward to my exchange experience for many years. Like many here I trusted that EF was a good and trustworthy organisation – something that later turned out to be a naive expectation.

Like many others I was told by EF that it was not unusual to not have a permanent exchange family by the time I left my home country. I had been given a welcome-family that would also function as my IEC representatives.

EF told me many times that a welcome-family was plus in that it created a larger network in the US. So I felt this was the least of my problems.

I chose to attend EF’s Language and Culture Camp at Rhode Island and the friendships I found here turned out to be the only support I felt I had during my stay in the US. EF say to proudly that this will be “the best year of your life” and that they have a great support network for you, 24 hours a week. I might have been blind to this network but am afraid that it was non-existent rather than a real thing. Unfortunately I was not alone in experiencing this. At camp we were told to make certain of the subjects at the schools we were being placed at. The state I was going to was Orgeon – and I knew I could end up at three schools: McMinnville, Sheridan and Willamina. It turned out only McMinnville was a school that offered a certain spectrum of subjects – the other two were more limited. They did not offer French – something I accepted – and hardly any math classes.

I contacted my present IEC and asked if they could try to place med at McMinnville. I was told I’d been placed with a family in Sheridan – and that this was where I was supposed to live! This family was excited about having me come live with them. I felt reassured.

At the airport in Portland I was met by what I thought was to be my future exchange family and my IECs. I remember the first thing my IEC’s said to me was: “Isn’t this weird XXXX, this is going to be your family for a whole year…” The family itself was really nice, and I have nothing to say against them. The strange thing was the family situation when I got to their home. Exchange mother’s mother was dying from cancer and a lot of time was spent with her. Exchange father was a police officer who had recently been in a shooting incident where he had been the shooter. This made XXXX wonder why the family would take in a permant exchange student? I had been given the youngest daughter’s room… But this was really strange. She slept in the middle child’s room on an air mattress. This couldn’t be right? XXXX’s suspicions were confirmed when friends of the family came to visit. They asked a lot of questions about schools and other things. I think they suspected I was a bit confused – when exchange dad later talked to me about how much he liked me, and that I would have been a great fit, but that he hoped that it wouldn’t be fair for them to keep her. That they were only a welcome-family was not meant as an insult. I told him what my family and I had been told – that this was to be my permanent family!

Exchange father was extremely provoked at my IEC who had called and nagged them over a longer period. After a lot of pressure they had agreed that I could live there temporarily – max 3 weeks, while they were looking for another family. When I tried to confront my IEC with this – he told me further lies about exchange mother phoning him stating that she wanted me to stay, but not exchange father. And he did not have time to talk with me about this. Exchange father became even more provoked over these continued lies – and phoned my IEC again and told him that exchange mother had NEVER spoken with him.

EF later accused me for having complained to the exchange family that I had to attend school in Sheridan (never happened) and for me making such a mess I was practically thrown out of the family. This was not true either as I had asked to not go on a camping trip with the family and move out earlier instead, because I was at that time incredibly upset, angry and worried with EF. Therefore I did not want to join them camping because I was afraid I would ruin the experience because of the situation I was in. This led to me moving in with the RC of the area. I was supposed to live temporarily with them until something else turned up. EF has yelled at me repeatedly because I have called both of these exchange families as they were only temporary families. I realise this is correct – but they were still families I had to adjust to.  This was an elderly couple – where the days were spent with the exchange father watching sports on TV. I had little or nothing to do. I got breakfast when I rose around 9 am (i.e. cereal and milk) and there was little chance of other meals between breakfast and dinner. I did not dare to ask. Dinner was not until 8 pm. So long days, with little food.

After this I was moved to a very lovely couple. They tried to help me as much as possible. Unfortunately I was unable to stay with them as they were not able to find a school to take me in.

At this time I was given my 4th – yet first permanent family. I was told that I was to live with a German exchange student. EF once again broke their rules. They were supposed to ask my parents if it was OK for me to live with another exchange student. This never happened. From the first time I met my exchange mother I felt this would never work. This was a woman who smelled strongly of sweat – covered with strong perfume. She was very direct – and several uncomfortable episodes happened around her. When we were in a store and a guy sat selling cell-phones the woman would go up to the guy and tell him I was from Norway and interested in getting to know him. She would then laugh and walk away. The other thing she asked me about from the first days was: “XXXX, do you need any tampex or anything? Because you know, if you were my daughter, I wouldn’t let you use that stuff, it is not good for you… But I guess since you’re not my daughter I can’t control whether you use that stuff or not… But to put it plain – there’s only one thing you put up there, anyway, you’re not doing any of that while you’re here”… and looked at me angrily. This was the second day – 2 hours after we had spoken properly… The house was about 2.3 metric miles from other civilisation. It was large – but extremely dilapitated and gross. They had 10 cats and 2 dogs. One of the dogs was very unstable. It would bark and bite… The animals urinated and defecated several times in the hallway and basement and bath rooms. All exchange mother would do would be to throw sand over it all – some that led to a strong smell all over the house. The large amount of dust often led to me having problems breathing. The bath room was practically a hole in the wall – with cement floor. The house and bath-room were not washed in the nearly 3 months I lived with the family. One window was taped over with a piece of cardboard – as it was broken. It was not fixed for the longest time. The exchange family did not only live in a gross house. They were also (as several people in the neighborhood said) mentally unstable. I can tell of several episodes, but here are some of the worst.

The first episode was at the dinner table where I was doing my home-work. Exchange mother explaimed: “XXXX, do you want to see my mother?” I said, “huh?” She then said, “Yes, do you want to see my mother? I have her ashes in my closet. Do you want to see?” I said no. For an outsider this might sound like a joke – but unfortunately it was anything but. Another time she phoned a friend of mine and yelled at her because I’d not been able to get in touch with her one day. My friend thought I was very angry with her – something that wasn’t cleared up until later. When I confronted exchange mother with this, she stated that she could do anything she wanted even if it did created intrigue and misunderstandings. The day I left, I turned around and there she was with a scissor. She then said: “Come on XXXX, give me some of your hair?” “No, why should I?” I answered. She then said: “Sure, come on – I want it as a souvenir.” With a strange look in her eyes. I refused. Later she held my hand in a hard grip and said strictly: “look me in the eyes; will you miss me? ANSWER me.” While I was in that home I went to be at 6 pm every day to get through the days.

The German boy and I did not get along very well – in the beginning I blamed him too much for that. Mostly because I wasn’t possible to talk about our experiences with EF. Later on we became better friends when we realised that we only had each other. The situation in the house – plus its location which led to my driving the bus about 2 hours every day to get to and from schoo, made it a difficult situation. Only seldom was I allowed to speak with my parent and then only for 10 minutes. She could not have her telephone line held up. On her own part she spoke with her own daughter almost every day. There was no coverage for cell-phones or TV. The area was dangerous to go for walks in because of traffic. We could not go online – because of keeping the phone line busy. Fortunately I was able to speak with my parents via my Norwegian cell phone every day. I brought it with me to school and texted them. Those texts kept me going.

My IEC was extremely disrespectful. She spoke to me as if I could not understand what she said. She spoke to me as if I was a baby and it was difficult not to answer back in the same manner. On several occasions she would phone me and scream into the phone – just to yell. Everything I did was wrong. All I did was complain, try to get people to feel sorry for me etc. She never listened to what I had to say and interrupted me in the middle of any sentence. She made me cry and then called me a drama queen that would never get anywhere in life because I cried all of the time. And so on.

Today I realise that this was psychological abuse. Because how vulnerable is a 16/17 year old all alone in another country without a network. But EF would not listen to me. They refused to move me. I was desperate and talked to my Norwegian friend. She spoke with her exchange mother who reacted and demanded that EF move me there and then. This was not a great move on my part.

I was made to speak with EF in front of my exchange family. How easy is it to explain how bad the situation is then? While they were all listening in? Of course, I wasn’t able to say how I felt at that time. That was impossible. What I had thought was confidential between myself and EF was served up on a platter in for the rest of them. EF placed me on a behavioral agreement because I had broken “the chain of communication”. It stated that I should respect the family and computer and telephone usage (something I did, but OK) and I was also told that I should sign this and agree that this was the best family I could get and best school I could attend. Not only that, but I needed to treat everyone with respect etc. I refused to sign – I was not about to stay here the rest of the exchange year. I would rather end the year. I could not take any more time there. Apparently the agreement was supposed to be valid even without my signature.

In the period after this my parents were called up by EF Oslo who told them that I had been thrown out of the family and was now living with my IEC because of my behavior. My parents became terribly worried – until they were able to speak with me. These were untrue rumours – nothing even close had happened. I was in town with the other exchange student and nothing even similar had happened. I still don’t understand where that information came from. I visited my Norwegian friend and exchange mother. When they drove me home again the exchange mother entered the house because she claimed she needed to use the bath-room (probably an excuse to see my living conditions). Both she and my friend told me later that they had not realised that my situation was as bad as it was and that they were shocked. My friend exclaimed that she would not have stayed there even a day. It was simply too awful… And it probably was.

My dad phoned EF Oslo and told them what he had learned. He phoned several times. Finally he said that either you move her to a better home or you send her home. First then EF reacted. What I said meant little – only the exchange families’ versions count. To me it is incredibly that my exchange family could ever have been approved – and even more amazing that my IEC was allowed to be an IEC. I was then moved to another temporary family. But there was not space for me at a school.

I enjoyed myself there – but was of course worried because I could not go for too long without attending school. I needed my year approved.

I was moved to another state – Washington. EF called this another temporary solution. But I could stay if I liked it. I started my second school. I lived with an elderly couple. She was 86 years old and both were German. They spoke more German to me than English. He was very poorly. He used a walking frame and barely managed to get from his chair to the dinner table about a meter away. One time he fell over on the bath-room floor and I had to pick him up. During my stay there I was afraid of coming home one day finding one of them dead. I was supposed to have been included and invited by her daughter who was an IEC – and lived about 50 meters away. But was was kept alone there too. Long days filled with fear. Until I was finally told – after staying with the couple about 1.5 month – that EF had found me a permanent family. At this point my 7th family.

This family lived in Idaho – my third state. The problem was – as I discovered when I got there – that the school did not have room for me. None of the schools (three of them) wanted to take in another student until the trimester was finished. EF then decided that I could attend a private school for “problem children” – something I was fine with because it was a temporary solution. The problem was that this school was less than an hour from Idaho Falls – and that meant that it too was impossible. Later on EF talked about me home-schooling myself for 1.5 months. The did not even know if I could live there because they could not find a school. I liked the family a lot and would not agree to another move.

Even though EF said it was impossible to get into a school – my exchange mother and I want to Idaho Falls High School and asked to talk to the principal. Idaho is a gathering spot for mormons, so to speak – and the assistant principal had been on a mission to Norway and was fascinated with the country. He managed to convince the principal to admit another student in the middle of the trimester – even though they weren’t accepting any more exchange student for that school year. So I was really lucky. Who knows what would have happened if this problem had not been solved.

After getting back to Norway I sent a letter of complaint to EF – one that was somewhat like this, except this is a much less detailed one. I was recompensed – but never really apologised to. That is what I would like. Money can never make up for my being sent from one family to the other – and for experiencing one lie after the other. I never got a network in the US – and the rest of my time there was nice – but I was often home-sick because of my experiences. Sure, all organisations can make mistakes – but for me it seems as if EF are really good at making them. What kind of organisation allows such things to happen? How can they place students in such families? This is what I wonder… But a proper apology? An answer to my complaint and questions? Nah, I don’t see that coming …

2011 Dec: “A Cavalier Attitude”: The State Department’s Legacy of SWT Failure

By Jerry Kammer December 2011
Part Four of Cheap Labor as Cultural Exchange: The $100 Million Summer Work Travel Industry


Jerry Kammer is a Senior Research Fellow at the Center for Immigration Studies.

The lobbying organization for the sponsors of federal exchange programs is the Washington-based Alliance for International Educational and Cultural Exchange. Its executive director, Michael McCarry, said in a 2010 speech that his job is to “look for program regulations that are permissive and allow people to come to the United States in a responsible way, and for visa policy that supports these goals.”1
For decades, the federal government’s management of the Summer Work Travel program (SWT), first by the U.S. Information Agency and later by the State Department, has been criticized for permissiveness – in the form of lax regulation and minimal oversight – that has tolerated decades of abuses.
High-ranking employees at some of the sponsoring agencies that partner with the State Department in administering SWT point a finger at the man who was the program’s key regulator for many years until he was removed last June, Stanley S. Colvin.
Colvin’s involvement with exchange programs dates back to the early 1990s, when he worked at the USIA, where he became assistant general counsel. He moved to State when the two agencies merged in 1999, eventually rising to the rank of Deputy Assistant Secretary of State for Private Sector Exchange. In mid-2011, Colvin was removed from that position and given the title of “strategic adviser” to the Bureau of Educational and Cultural Affairs.2
Several critics of Colvin agreed to talk about him, but only on condition of confidentiality because they did not want to risk antagonizing the State Department.
He had what I’d call a cavalier attitude,” said one, who was particularly disappointed at what he called Colvin’s tolerance of SWT sponsors that became “visa mills.” That phrase describes organizations that provided little oversight and guidance to the SWT participants from whom the sponsors collect fees. The State Department acknowledged the problem in the spring of 2011 when it said some sponsors were so detached from their young charges that they became “mere purveyors of J-visas.”3
Another critic said Colvin had a tendency to be “dismissive” of those who sought to engage him in dialogue about SWT. He drew this bottom line under Colvin’s stewardship: “There wasn’t the proper oversight.”
Responding to the criticism, Colvin said his record at the State Department, including several awards and a steady rise to the prestigious Senior Executive Service, showed otherwise. He said that in just the last five years of his 25-year career as a regulator of exchange programs, “I have drafted, reviewed, edited, or signed more than 25,000 administrative actions and had one-one-one contact with literally thousands of individuals. I answer my own phone and have an open door policy.”
The long record of criticism of the federal government’s management of SWT and other exchanges in the J visa category begins well before Colvin joined the USIA in 1990. After the General Accounting Office in 1988 and 1989 studied the USIA’s work, it reported that:

“USIA’s management oversight of the J-visa program has not been adequate to ensure the integrity of the program … . USIA lacks adequate information on participant activities, does not enforce requirements that program sponsors provide periodic information on participant activities, has no systematic process to monitor sponsors’ and participants’ activities, and does not adequately coordinate the program internally or with other agencies having visa responsibilities.”4

What is most striking is how consistent the criticisms have been for two decades and how little anyone at State has accomplished to reform the program, protect its young foreign participants, and safeguard the international image of the United States, which the program was established to enhance.
In 2000, a decade after the GAO report, the State Department’s own Office of the Inspector General issued a report titled “The Exchange Visitor Program Needs Improved Management and Oversight.” That report found that State was “unable to effectively administer and monitor the Exchange Visitor Program primarily because of inadequate resources. It found that lax monitoring had created an atmosphere in which program ‘‘regulations can easily be ignored and/or abused.”5
In 2002, the Baltimore Sun reported about dozens of Polish SWT students who “had been left stranded on the streets after the summer jobs they had been promised suddenly vanished.” The story quoted Les Kuczynski, the executive director of the Polish American Congress in Chicago who said the problem was widespread. “This is becoming a national scandal,” Kuczynski said. “You can’t have this going on unregulated.”6
There has been a string of other harsh assessments – in 2005 by the GAO,7 in 2010 by the Associated Press,8 and in 2011 by the Economic Policy Institute.9
Despite the repeated criticisms and calls for reform, problems steadily accumulated. In 2010, as the Associated Press pursued allegations of widespread abuses within the SWT program, a senior adviser to Assistant Secretary Ann Stock said the department was “deeply concerned” about such allegations. Nevertheless, a circle-the-wagons mentality prevailed at State, which turned down the AP’s request for an interview.
Among other abuses, the news agency reported that “strip clubs and adult entertainment companies openly solicit J-1 workers” despite State’s own regulations that prohibit jobs that could bring the program into disrepute. It quoted one company that boasted it was “affiliated with designated visa sponsors” that could help it place J-1 students at strip clubs.
The AP also quoted Terry Coonan, the executive director of Florida State University’s Center for the Advancement of Human Rights. Said Coonan, a former prosecutor, “There’s been a massive failure on the part of the United States to bring any accountability to the temporary work visa programs, and it’s especially true for the J-1.”10
Several months before that story appeared, the State Department initiated a review of the SWT program. That led to the new regulations that were issued in 2011 in an attempt to bring order to a program widely regarded as undisciplined and subject to exploitation by negligent sponsors and unscrupulous partner agencies in foreign countries.
The new regulations did little to quell the criticism. Daniel Costa of the Economic Policy Institute wrote that while they “may slightly improve the program’s operations in a few limited ways,” oversight would “continue to be woefully inadequate.”11 An AP critique said the regulations were “vague” and “have few teeth.”12
Preaching Transparency Abroad, Avoiding It at Home
One fundamental problem at State’s Exchange Visitor Program has been the opaqueness of its operations. Recent efforts by outsiders to examine the SWT program have been frustrated by a refusal to answer questions. Also problematic is State’s inability or unwillingness to disclose data that would help measure the performance of sponsors, the amount of fees they collect, the types of jobs students hold, the wages they receive, their effects on local labor markets, and the number of SWT participants who overstay their visas.
Such an attitude about public disclosure belies the 2009 declaration by Judith McHale, Under Secretary of State for Public Diplomacy and Public Affairs, that exchanges are “the single most important and valuable thing we do.”13 It has also helped cover up the State Department’s history.
Moreover, the absence of accountability contradicts the values of transparency that the State Department preaches around the world. Last July, for example, as Secretary of State Hillary Clinton joined Brazilian Foreign Minister Antonio Patriota in announcing a new “Open Government Partnership,” the State Department hailed it as an effort at “increasing government openness, strengthening accountability, and enhancing civic engagement.”14
Secretary Clinton added: “When a government hides its work from public view… . that government is failing its citizens. And it is failing to create an environment in which the best ideas are embraced and the most talented people have a chance to contribute.”
The administration of SWT has been infected by just the sort of dysfunction and failure that Secretary Clinton decries. But while State has failed to meet basic measures of transparency at home, it has sought to engage the interest of foreign news organizations and agencies in the expansion of the program around the world.
In May 2011, for example, when officials at the Bureau of Educational and Cultural Affairs conducted a web chat with foreign media to announce the rollout of a new J-1 website, one official said it was part of an effort “to be customer centric and user friendly.”15 This is consistent with State’s administration of SWT, which has demonstrated a preoccupation with foreign relations and an indifference to domestic concerns.
Now Stanley Colvin has been replaced by Rick Ruth. A former Foreign Service officer, Ruth has a reputation as a problem solver and a consensus builder.
But he appears to be operating in a culture of excessive rigidity and caution at the Bureau of Educational and Cultural Affairs. He finally agreed to an interview for this report only after repeated requests had been ignored and only on the condition that his comments not be published until they were reviewed and cleared at State. As a result, a significant Ruth comment about the effects of SWT was deleted from the record.
Nevertheless, as the accompanying transcript of the interview shows, Ruth made many substantive comments for the record. For instance, he said he is concerned about the program’s potential impacts on American workers. He said his challenge is to balance that concern with the value of having future leaders of foreign countries experience life in the United States. “How do we balance that?” he said. “That is one of the hard questions; I am telling you there is now a commitment to do that.”
Responding to the interviewer’s observation that Colvin was widely regarded as a laissez-faire manager, Ruth said flatly, “I am not a laissez-faire guy.”
In response to follow up questions submitted in writing, his office made these points:
“We are moving forward with a new rulemaking that will capture the 2012 summer season. As part of this new rulemaking, we will:
  • Retain and expand the list of prohibited employment categories, including jobs that isolate Summer Work Travel participants from contact with Americans and work that is inappropriate for a cultural exchange.
  • Strengthen the sponsors’ requirements for verifying job placements to ensure there are appropriate jobs for the students.
  • Strengthen the cultural aspects of the program to ensure that the objective of the program – positive exposure to the United States – is accomplished.
  • Require that an independent management audit be provided annually to the Department.”
Visa Diplomacy Trumps Concern for American Workers
In the 1980s, when the Summer Work Travel program was administered by the United States Information Agency, its regulations implicitly acknowledged that the infusion of young foreigners into local job markets could have an adverse effect on local job-seekers. The regulations required that as SWT sponsors prepared SWT participants to come to the U.S., the participants “should be fully briefed on the employment situation in the United States and advised not to seek employment in areas where a high unemployment situation exists.”1
Daniel Costa of the Economic Policy Institute has called that regulation “toothless and unenforceable.”2 Indeed, it was little more than a rule requiring a suggestion. That may explain why it no longer exists now that SWT is administered by the State Department.
And so, in recent years, SWT participants have taken jobs in areas notorious for high unemployment. For example, McDonald’s restaurants in the Washington-Baltimore area have employed hundreds of SWT students, including at least two Russians who in the summer of 2010 worked at the McDonald’s one block from the White House, on 17th Street.
The State Department, whose culture and worldview are shaped by a mission to win friends and influence people in foreign lands, has been oblivious to SWT’s effects at home. Abroad, it has engaged in “visa diplomacy”, touting the J-1 visa as a ticket for college students to work and travel in the U.S.
Even in 2009, when the recession caused State to request that sponsors scale down the numbers brought to the U.S., spokesman Andy Laine told the Baltimore Sun that the request was “a temporary measure… made out of concern for our potential exchange visitors, recognizing that they will face a difficult job market and high exchange rates.”3 There was no mention of unemployed Americans.
The GAO’s Failed Attempt to Limit SWT
The first attempt to constrain the Summer Work Travel program appears to have been made in 1990, as the General Accounting Office suggested limiting employers’ access to the young participants. The GAO issued a report that criticized some job placements as inconsistent with the intentions of the 1961 Fulbright-Hays Act, which created SWT and other exchanges.
The purpose of the legislation was “to increase mutual understanding between the people of the United States and the people of other countries by means of educational and cultural exchange” and “to assist in the development of friendly, sympathetic, and peaceful relations between the United States and the other countries of the world.”4
But the GAO said the employment of exchange visitors in such SWT job categories as waiters and cooks and amusement park workers did not serve “clearly educational and cultural purposes” and therefore “dilutes the integrity of the J visa and obscures the distinction between the J visa and the other visas granted for work purposes.”5
The GAO suggested changes in the federal regulations governing exchange programs in order to make them consistent with the intent of Fulbright-Hays. That proposal presented a threat to many SWT sponsors and employers, raising the possibility that their access to foreign students would be reduced.
The USIA later noted that the report had put SWT “under a cloud of uncertainty” and that exchange sponsors “have sought to resolve the question of Agency authority.”6 They got their wish. In 1998, Congress passed legislation that removed the cloud, allowing the USIA and later the State Department to continue to approve the job placements criticized by the GAO.
That point was driven home by Stanley Colvin, who at that time was director of State’s Office of Exchange Coordination and Designation. In a Hartford Courant story about Polish SWT workers who were complaining about “draconian” working and living conditions at a Six Flags amusement park in Massachusetts, Colvin told the newspaper, “These programs do not operate under Fulbright-Hays authority – period, the end.”7
The congressional move to remove the GAO’s cloud was a big victory for laissez-faire at SWT. It surprised some observers. Said Andrew Schoenholtz, director of law and policy studies at a Georgetown University, “Rather than change their policy to conform to the legislative intent, they’ve changed the legislative intent.”8
Sen. Udall Seeks “Proper Guidelines”
In 2011, Colorado Sen. Mark Udall, responding to a Denver Post article about the expansion of SWT at a time of high rates of youth unemployment, wrote a letter to Secretary of State Hillary Clinton expressing concern about the situation.
“I hope we can work together to maintain the true intent of the Exchange Visitor Program as an educational and cultural exchange that can serve as an important diplomatic tool while also protecting the interests of American workers,” Udall said in the letter.9 Udall spokeswoman Tara Trujillo said the senator wanted “to ensure that the proper guidelines are being upheld for hiring through the J visa visitors program and that American workers are not inadvertently hurt.”10
As this report has demonstrated, one of the most remarkable features of SWT is the absence of guidelines to protect American workers. The 1980s regulation for employers to attempt to steer SWT workers away from high unemployment zones was so meaningless that it has disappeared. Moreover, the State Department has promoted the recruitment of SWT participants around the world and their placement throughout the United State, without regard for, labor market conditions.
Nevertheless, when Joseph Macmanus, acting assistant secretary for legislative affairs wrote a response to Udall, he made this remarkable claim:

The Department strongly believes that no program under the Exchange Visitor Program should adversely affect American workers. We are sensitive to this in every aspect of the conduct of this program and continuously monitor the public and private entities we designate to administer the exchange visitor program to ensure that American jobs are protected.”11

The State Department’s 22 years of managing SWT contradict that statement.
But now the new man in charge of State’s Office of Exchange Visitor Programs says he is serious about finding a middle ground between two competing concerns: American workers’ need for work and the State Department’s need to win friends for the United States by placing young foreigners in jobs that allow them to pay their own way.
“It is absolutely essential that we pay close attention to job opportunities for all Americans, particularly young Americans,” said Rick Ruth, Acting Deputy Assistant Secretary for Private Sector Exchange. “At the same time, it is also very important that we are able to carry out a foreign affairs function that allows us to reach out to young people and make sure that they understand America. The hard part is finding the smart middle ground between those two competing goods.”12
Ruth declined to comment on the position of Labor Department officials who, according to a 2005 Government Accountability Office report, stated “it is not likely that the exchange programs [including SWT] will have any effect on the U.S. labor market because of the small number of J-1 exchange visitors” (including 88,600 SWT workers in 2005).13
The GAO immediately added this observation: “The U.S government does not assess any potential effect of exchange programs on the U.S. labor market.”
As other stories in this series have shown, SWT has negative effects on young Americans, especially in areas where the foreign workers are concentrated, and especially at a time of deep recession. The potential for worsening negative effects is great, especially if the program is allowed to resume the growth that it experienced in the first decade of the new millennium. There are strong economic and political interests who want that to happen.

1 22 CFR PART 62 – Exchange Visitor Program, Sec. 62.80 Summer Student Travel/Work Program.
2 Daniel Costa, Employment Policy Institute, “J visas: Minimal oversight despite significant implications for the U.S. labor market”, http://www.epi.org/publication/j_visas_minimal_oversight_despite_signifi….
3 Scott Calvert, “Losing the Accent; Recession Means Fewer Jobs for Foreigners in Ocean City”, Baltimore Sun, May 22, 2009.
4 http://fulbright.state.gov/policies/front-matter.html.
5 GAO report: “U.S. Information Agency: Inappropriate Uses of Educational and Cultural Exchange Visas.” http://archive.gao.gov/t2pbat12/140621.pdf.
6 http://www.gpo.gov/fdsys/pkg/FR-1999-04-13/html/99-9163.htm.
7 Roselyn Tantraphol and Andre J. Bowser, “Polish Workers Criticize Six Flags”, Hartford Courant, September 4, 2002.
8 Ibid.
9 Nancy Lofholm, “Udall flags J visas: The senator asks about steps to prevent the program from displacing U.S. workers”, Denver Post, August 11, 2011.
10 Ibid.
11 Joseph E. Macmanus letter to Sen. Mark Udall, received from Udall’s office.
12 Rick Ruth interview with author.
13 http://www.gao.gov/new.items/d06106.pdf.

Interview with Rick Ruth, Acting Deputy Assistant Secretary for Private Sector Exchange, November 3, 2011
What do you see as the importance of the Summer Work and Travel program?
The State Department oversees these programs because they are deemed to have a foreign affairs function. It is very important to reach out to the successor generation around the world, to reach out in large numbers, if possible, to make sure they have an accurate and first-hand understanding of America and who we are. We know how much misunderstanding about the United States there is in the world.
Your predecessor was widely regarded as having a laissez-faire approach to regulation and to SWT effects on job opportunities for young Americans. Is that a concern?
You’re not talking to a laissez-faire guy. You’re talking to a guy who’s interested in striking a proper balance between a number of competing interests. It is absolutely essential that we pay close attention to job opportunities for all Americans, particularly young Americans. At the same time it is also very important that we are able to carry out the foreign affairs function that allows us to reach out to young people and make sure that they understand America. The hard part is finding the smart middle ground between those two competing goods.
Summer Work Travel is under the State Department because it is supposed to be a cultural, educational experience for the participants. Work is its middle name. Work allows the participants to defray the costs of travel. That has always been seen as a worthwhile tradeoff, partly because it allows for large numbers to come, partly because it allows us to address a demographic that would not otherwise have the financial means to come to the United States.
What do you hope to accomplish with SWT?
I want to be sure that Summer Work Travel looks to you and me and any outsider like a genuine cultural experience. And to the extent that there individuals who would seek to have it be something else or use it for another purpose, that is something I have to address through reforms, through rules, through clarifications of policy, to try to preserve the core intent of Summer Work Travel.
Are you seeing intent to use it for something else?
Yes. There’s no question that any time you deal with mortal men and women and you deal with young people and stakeholders who have a variety of conflicting and competing interests, you’re going to have people who try to exploit the system.
Do you have the resources to do the job you want to do?
We have to grow our office and I plan to do that. This office will grow in size.
You need funding for that to happen.
That funding is secured … . The department has determined that the Summer Work Travel program as it exists today doesn’t look like it’s true to its original intent. It does need significant reform and there will be significant reform. We are present at the creation right now. Things are just starting.
What reforms are you looking at?
We are looking at a fundamental reorganization of the work component. Right now what we have is a fairly short list of prohibited employments. And then arguably everything else is open, subject of course to our notoriety and disrepute clause. We’d like to turn that around so that it’s much more focused on the affirmative, so that we’re talking about the kinds of employment that seem to make sense and be appropriate, such as employment that brings the students on a regular basis into contact with Americans. I would argue that contact with Americans, interaction with American society, is the essence of any cultural, educational program. So a situation where there’s a concentration of Summer Work Travel participants where they are not interacting with Americans during the day doesn’t look to me that it might fit the bill as suitable employment for a J-1 program.
Fish-processing jobs in Alaska, where some plants employ many SWT participants and few Americans, don’t seem to fit that description. But that job is very attractive to many foreign students because they offer the chance to make a considerable amount of money.
It is very attractive. But just as the Summer Work Travel program was not created to provide cheap employment for American employers, it was also not created to be a get-rich program for foreign students.
What is your opinion of the websites in which sponsoring organizations and their partners point out that if employers hire SWT participants they will pay less in taxes than if they hire Americans?
I am angry when I see those things because that is not what the program is supposed to be. Part of my job is to get the program back to where it is supposed to be and that will require some changes, not only in the regulation of the program, but in people’s expectations of it.
But you can’t change the tax structure.
I cannot single-handedly change the tax structure, but I can look at questions like what kind of work is suitable. I can look at the number of hours that young people are allowed to work every week. I can collaborate with other parts of the interagency process at the government to look at increasingly the areas of employment that may be prohibited because they may be excessively hazardous. Consultation is important here. We’ll talk to all parties as we go forward. But the main thing is we need to impose some reforms and strike a proper balance between various interests and make sure Summer Work Travel or any other J visa program is true to why it was created.
Does the culture of State require such an outward vision that you are unaware of domestic effects of SWT?
The answer is no. Of course not. When I say strike the proper balance among competing and important interests, I mean domestic interests as well.
Isn’t it clear that employers are incentivized to hire SWT students and ignore American workers?
There are employers who dispute the idea that that is a significant factor. But I understand that incentives are there.
What have you done to understand SWT’s effects on American workers?
When I came here one of the first things I looked for was a study where a university or organization has done research on the impact of the J visa holders on the American workplace. I would like to see that. I’m not sure that has been done. We might actually have to make that happen ourselves. I would love to see rigorous, independent analysis of this issue.
What is your opinion on the decline in participants in the SWT program, from a high of about 150,000 in 2008 to 103,000 in 2011?
I am comfortable with that. There is a lot of pressure from various sources to have it go up. I’m not concerned with pressures to have it go up. I’m concerned with the integrity of the program.
Do you anticipate disciplinary action against sponsors who have been negligent in overseeing the SWT program?
I can tell you we are pursuing a number of investigations against various sponsors. I can’t give you details.
Do you need to define what cultural exchange means?
That’s part of what I mean when I say I want to reorient job descriptions to be in the affirmative (not just a proscribed list), we have to have a prohibitive list. I don’t want to have: “you can’t do this” and then there is everything else. I would like to positively define the nature of the employment. I would like to pay much more attention to the cultural component. And I would like to find ways to get at the issue of the impact on Americans.
Are you confident you have the authority to reform the program?
I am confident I have the authority to do it … . The secretary has made it clear, the department has made it clear that summer work travel has merit but only if it is reformed to get back to its true intent.
Do you have a timetable?
It will be a rolling timetable. Some things can be done quickly. Others will take more time and consultation is highly important. I’m not going to go off uneducated or half-cocked.
There are competing goods. It is very important for the United States not to be misunderstood or stereotyped or hated by a new generation of young people around the world. How do we balance that? That is one of the hard questions. I am telling you there is now a commitment to do that.

End Notes
1 McCarry speech, May 23, 2008, at a symposium titled “Strategic Initiatives for University Internationalization”, at George Washington University, Washington, DC, http://www.jsps.go.jp/j-bilat/u-kokusen/seminar/pdf/h200522-sympo/p255-p….
2 Asked why he was no longer responsible for oversight of J-1 visa exchanges, Colvin replied on December 14, 2011: “Over the last three years the Bureau of Educational and Cultural Affairs has been headed by five assistant or acting assistant secretaries, who, in turn, have reported to three, and soon to be four, different undersecretaries for public diplomacy. The Bureau of Educational and Cultural Affairs has four employees who are members of the career Senior Executive Service. Assistant Secretary Ann Stock reassigned me and two of the other members of the Senior Executive Service. The fourth left the bureau. These reassignments were not related to poor job performance. One of these reassignments resulted in intervention by the Office of Personnel Management. The U.S. Office of Special Counsel is actively investigating this matter to determine whether Ms. Stock has engaged in statutorily prohibited personnel practices. The Department of State Office of Inspector General is also investigating whether Ms. Stock has engaged in other prohibited personnel practices unrelated to the reassignment of myself and the other career Senior Executive Service employees. “
3 Federal Register, Volume 76 Issue 80 (April 26, 2011), http://www.gpo.gov/fdsys/pkg/FR-2011-04-26/html/2011-10079.htm.
4 General Accounting Office, “U.S. Information Agency: Inappropriate Uses of Educational and Cultural Exchange Visas”, February 16, 1990, p. 3, http://archive.gao.gov/t2pbat12/140621.pdf.
5 Office of the Inspector General, “The Exchange Visitor Program Needs Improved Management and Oversight”, Audit Report 00-CI-028, September 2000, http://oig.state.gov/documents/organization/7782.pdf.
6 Walter F. Roche Jr., “Students left adrift in U.S., without jobs”, Baltimore Sun, August 10, 2002.
7 Government Accountability Office, “Stronger Action Needed to Improve Oversight and Assess Risks of the Summer Work Travel and Trainee Categories of the Exchange Visitor Program”, http://www.gao.gov/new.items/d06106.pdf.
8 Holbrook Mohr, Mitch Weiss, and Mike Baker: “AP IMPACT: U.S. fails to tackle student visa abuses,” Associated Press, December 6, 2010.
9 Daniel Costa, “Guestworker Diplomacy: J visas receive minimal oversight despite significant implications for the U.S. labor market”, http://www.epi.org/files/2011/BriefingPaper317.pdf.
10 Mohr, Weiss, Baker, op. cit.
11 Daniel Costa, comments on SWT regulations, June 27, 2011, www.epi.org/files/2011/SWT_EPIcomments_Final.pdf.
12 Holbrook Mohr and Mitch Weiss, “Student Visa Program: New Rules, Same Problems”, Associated Press, June 20, 2011.
13 McHale speech at the 2009 board and membership meeting of the Alliance for International Educational and Cultural Exchange, http://www.alliance-exchange.org/2009-board-and-membership-meeting.
15 “Rollout of New J-1 Visa Website”, http://fpc.state.gov/164684.htm, May 31, 2011.

2007 Dec 9: Exchange group gets probe after teens complain

BY ROBERT J. SMITH
Posted on Sunday, December 9, 2007

The U. S. State Department is investigating complaints about where a Massachusetts company places foreign-exchange students arriving in Northwest Arkansas.

The eight cases involve Education First Foundation for Foreign Study and its Fayetteville coordinators, Gerald D. and Sherry A. Drummond, said Stanley Colvin, director of the State Department’s office of exchange coordination and designation. Six of the eight cases involve students attending Fayetteville High School, Fayetteville Christian School or Mission Boulevard Baptist School. The others attended schools in Northwest Arkansas but now live in Camden or Kentucky, Colvin said.

The complaints center on the nonprofit firm’s failure to find appropriate homes for some students before they arrive, as well as on how and where the Drummonds place the students.

“This is sloppy work,” Colvin said of the foundation’s operation in Arkansas.

The State Department is investigating whether Cambridge, Mass.-based Education First, better known as EF Foundation, violated a federal regulation by allowing some students to live in the Drummond home without assigning another EF employee as a supervisor, Colvin said.

Federal regulations require foreign-exchange companies to “ensure that no organizational representative act as both host family and area supervisor for any exchange student participant.” “If there was an emergency and she had to remove a child from a home and keep the student for a one-night kind of thing, that’s not a violation,” Colvin said.

It wasn’t clear last week whether EF Foundation had assigned a separate supervisor.

Sherry Drummond, 53, refused to answer questions about the allegations of students and host families.

“It hurts me too much, because I’ve put so much into this,” she said.

She deferred to EF Foundation spokesman Ellen Manz, who requested that questions be sent by e-mail. She didn’t respond to those queries.

MADISON’S QUESTIONS The State Department investigation — expected to be complete in a few days — began after state Sen. Sue Madison, D-Fayetteville, received complaints from host families and foreign-exchange students about EF Foundation and the Drummonds. The students and their current host families in Northwest Arkansas told the Arkansas Democrat-Gazette last week how foreign-exchange students lived in what they considered unclean, unsafe homes and how they felt disliked by Sherry Drummond when they stayed with her. They also complained that the Drummonds improperly served the dual role of host family and organization representative for several students, making it awkward for the students to voice their concerns.

Rikke Stoyva, a Fayetteville High School student from Norway, didn’t care for emphasis on religion by her host family, John and Jill Foster. The family attended nondenominational church services three times a week in West Fork.

Stoyva, who is Lutheran, lived with the Fosters for three months, then was moved to Camden, where she’s attending Camden Fairview High School. She is living with EF representative Leigh Horton, Horton said Friday.

Colvin said he’s also looking into complaints that foreign-exchange students sat at tables at the Fayetteville Farmer’s Market and in front of a Wal-Mart trying to convince shoppers to allow other students into their homes. “It’s not appropriate, but it’s not a violation of the law,” Colvin said. “It may be an indication of underlying regulatory violations. Why were they down there doing that ?” It’s been a difficult year for foreign students at Fayetteville High. In September, student Marije Stam of the Netherlands repeatedly came to school upset and crying, she said, until counselors helped her move from the Drummond home.

“I did not feel like a guest, or at least a family member,” said Stam, 17, who lived in the Drummond house for a month and is now staying with Russ and Mara Cole of Fayetteville.

“I do not know how to express my feelings at that moment, but in my country, I would say [Sherry Drummond ] made me feel like a dog,” she said.

Mara Cole, along with Madison, spent much of last week spurring the State Department to investigate EF Foundation, the Drummonds and how the company operates in Arkansas. They sent statements from students and host families to Beth Melofchik, a State Department educational- and cultural-exchange specialist, describing what they say EF and the Drummonds did and failed to do. “I think we have an extra-special obligation to bring these foreign-exchange students to our country and to take good care of them, and I don’t think that’s happening here,” Madison said.

SCHOOL CONCERNED Fayetteville High teachers and counselors said they’ve had frequent issues with the Drummonds and EF Foundation placements. They’ve complained to officials in the foundation’s headquarters about the Drummonds and believe the organization did nothing in response. “I only hear about the bad [situations ], and there are several each year that are miserable for the student, and the placement in the homes get changed and the students have to be moved,” said Anne Butt, the high school’s college adviser for nine years.

Butt said she took a German student into her home four years ago because EF Foundation put her into a Springdale home she disliked.

Lesli Zeagler, a Fayetteville High counselor, said there are few problems with the international students attending the school who are brought to the United States by Rotary International. Not true with EF Foundation, she said. “With EF, I’ve experienced students who are scared, who seem to be malnourished, and they seem to be isolated,” Zeagler said. “The problems go back years, but we’ve never had a group of students who have been so vocal about it.” Doug Wright, a Fayetteville High counselor, was the counselor at Elkins High School last year. Among the nine foreign-exchange students at that school, five came to the States with the help of EF Foundation.

One EF placement was an Asian girl put in a home where the host parents were going through a divorce. The woman moved out and the man was left behind with the student, Wright said. The school reported it to EF Foundation and the girl was moved to the wife’s home, said Becky Martin, Elkins High School principal.

That instance, however, isn’t part of the State Department investigation.

“There were some questionable placements in Elkins,” Wright said. “I can’t think of a non-EF kid who had a problem.” Boglarka “Boszi” Palko, a national history champion in Hungary who’s attending Fayetteville High, found herself in an awkward situation when she arrived at the Springdale home of Bobby and Sue Hawkins on Aug. 4.

Palko, 18, said she was never happy in the small house, where she was asked to live with the Hawkinses and their 17-year-old daughter. Cousins and grandchildren also regularly spent the night.

Family members smoked inside the house. Palko said she had instructions to put toilet paper in the trash can rather than flush it. That plus cigarette smoke made the house smell bad, Palko said.

Palko said Hawkins family members described her as “overeducated” and as a “present” for their daughter. Bobby Hawkins, a close friend of the Drummonds, told Palko she’d need to understand “redneck English” to survive in the home, Palko said. Palko said she also was accused of having a sexual relationship while she lived in the home. She denies the accusation. Sue Hawkins invited a Democrat-Gazette reporter to see her Oak Street home last week then wouldn’t allow him inside. The tan-colored house was well-kept on the outside.

Palko lived eight days in the Hawkins home, then was moved to the 41-year-old, 2, 100-squarefoot Drummond home near Lake Sequoyah. In order to move, she had to sign an EF Foundation “behavioral agreement” that described the Hawkins home as “suitable” and that the problems she’d encountered were her fault.

“Sherry hated me,” Palko said. “When you speak with someone, you can feel it.” She was moved five days later to the Fayetteville home of Dave and Brenda Servies. Sherry and Gerald Drummond visited the home to check it out, and family members passed a criminal-background check, which is required by the State Department. Palko said she’s been content in the Servies home. She’s visited local stores, loves Northwest Arkansas Mall and made her first trip last week to a Hobby Lobby crafts store. She’ll travel with the Servies as part of a Christmas trip to Florida. “I’m talking about what happened with the other people to protect the next kids from this,” Palko said. “It won’t be good for us to talk, but I can protect the next ones by letting people know.” DUAL ROLE Among the most troubling issues in Arkansas are the stories of Gerald and Sherry Drummond serving as host family and EF Foundation representatives, said Danielle Grijalva, director of the Committee for the Safety of Foreign Exchange Students. The 2-year-old watchdog organization monitors foreign-exchange organizations.

Having a different EF Foundation representative serve as a supervisor doesn’t protect foreign-exchange students, she said.

“What neutrality does that provide the student when she has a concern about her host father or host mother ?” Grijalva said. “Is that not a recipe for disaster ? It’s a disgrace.” Grijalva also expressed concerns about Stoyva, the Norwegian student placed in the Fosters’ home who’s now in Camden. The EF Foundation handbook says “we are not trying to change the student’s beliefs or convert anyone to a new faith.” Efforts to reach Stoyva in Camden were unsuccessful. Horton, the EF representative in whose home Stoyva now lives, refused to let her come to the phone Friday, saying she’s a minor. School officials and state Sen. Gene Jeffress, D-Louann, refused to ask Stoyva to return messages.

“She’s doing wonderful now,” said Jeffress, a retired Fairview teacher who went to check on Stoyva last week. “She’s in a better situation now. She conveyed that to me.” John Foster said his family didn’t try to change Stoyva’s beliefs and that the family knew of her Lutheran upbringing. He’d communicated with her by email before she came to the States about the family’s frequent visits to Unity Covenant Church in West Fork. The family attends church Sunday mornings, Sunday nights and Wednesday nights. Stoyva knew what to expect, Foster said. “I think the whole thing has been blown out of proportion,” said Foster, 28, a Fayetteville police officer assigned to work at Fayetteville High. “We felt like we gave Rikke a good home. “ Church was the only place we saw her smile at all. If loving your child and trying your hardest is something bad, then we did something wrong. We tried as hard as we could to make it work.”

EF FOUNDATION Madison said she was told by an EF Foundation employee that the Drummonds are paid $ 300 to $ 400 for each foreignexchange student placed in a family’s home, including their own. The Drummonds received $ 12 per student, per month, for verifying the students are doing well and helping with difficulties they encounter, Madison said. Grijalva said most foreign-exchange student companies pay $ 400 to $ 750 for each student who is placed in a home. Host families aren’t paid.

The payment is a small portion of the $ 5, 000 for six months or $ 10, 000 for a year that the students pay EF Foundation to come to the United States.

Around 30, 000 exchange students come to America annually, said Colvin of the State Department’s exchange coordination office, adding the State Department investigates about 200 complaints each year. About 20 percent involve students brought to the United States by EF Foundation, Colvin said.

As part of its investigation in Arkansas, Colvin said the State Department could reprimand the company and require it to write a corrective-action plan to ensure it doesn’t violate federal regulations. A more severe penalty could involve shutting down the corporation or limiting how many students it can bring to the United States. Colvin sent a letter Thursday to the EF Foundation describing five media accounts and complaints last week regarding the organization. “This is not a pretty picture,” he concluded in the letter.

John Hishmeh, director of the Council on Standards for International Educational Travel, is familiar with the complaints coming from Northwest Arkansas. The nonprofit council monitors and distributes information about exchange programs. “Things go wrong, and you have to figure out if it’s a catastrophic failure or a single thing that went wrong,” Hishmeh said. Connie Williams, a counselor at Springdale High School for 35 years, said it’s wrong to “pinpoint” EF Foundation as problematic because she’s had difficulty with other companies, too. Eight foreign-exchange students are attending the school this year, she said.

“I’ve never particularly had trouble with EF, but I’ve had trouble with another agency,” Williams said.

Brad and Sarah Campbell, who are hosting a German student in their Fayetteville home, fear problems with foreign-exchange companies in Northwest Arkansas could have long-term consequences.

“These are high-achieving kids who were selected to come here,” Brad Campbell said. “They are diplomats. They want to know what it’s like in America, and they invest a year of their life to be here. We owe them a good experience. Their opinions of the U. S. are being formed.

“We’re not saying you have to be millionaires to have these kids, but you do have to have a solid foundation. A lot of the households aren’t solid. They are disruptive and filled with turmoil.” FOUNDATION FACTS

Education First Foundation for Foreign Study, founded in 1979, is the country’s largest foreign-exchange company. More than 100 companies bring students to the United States, said John Hishmeh, director of the Council on Standards for International Educational Travel. The council has certified about 70, including EF Foundation. About 30, 000 foreign-exchange students travel to the United States each year and few report problems, Hishmeh said. EF Foundation brought 3, 712 students from more than 40 countries in the year ending Sept. 30, 2006, according to the foundation’s most recent federal tax filings.

The foundation’s income tax exemption submitted to the Internal Revenue Service last February reported its 2006 revenue was $ 10, 047, 865.


Student Fayetteville